We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grand Hyatt San Antonio
Ranked #18 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 11, 2014

Bar Rojo had great drinks and yummy food! The turkey wrap was amazing!! When you go there ask for Beth. She was so great! She was friendly and fast. I loved her humor and her honesty. Beth was as refreshing as the drinks!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Snord0528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,496)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,369 - 2,375 of 3,496 reviews

Reviewed August 11, 2014

As a frequent business traveler, I consider the Grand Hyatt a home away from home. Their staff is extremely professional and courteous. From the managers at the front desk, Ricardo and Eric, to the women at the Grand Club- Moe, Andriea, Angie, Judy and Ramir. They work tirelessly at making a routine business trip seem like a vacation. The rooms are spacious, the pool is in a perfect location and always sunny, and the fitness center is phenomenal! I also like its location relative to the river walk. It has easy access to a more quiet section of the river walk, just a short walk away from the hustle and bustle of the main sections. Its nice not to having to battle through crowds during the summer or spring break to get back to the hotel. Whenever I'm in San Antonio, either on business or for pleasure, I will stay at the Grand Hyatt.

Stayed: July 2014, traveled on business
1  Thank Erik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

Full servce hotels in San Antonio is mostly a miss, so I always stay at the Grand Hyatt in th rare occasion I go to San Anotonio. Restaurants (yes, touristy), shopping,and the Alamo are accessible by walking. It's fun to walk through the river walk to get to these places. The restaurant choices within the hotel seems to be limited to Ruth Chris' and the lobby bar (they have a grab and go cafe 24/7). The staff is nice, the Grand Club lounge has great views and people, and room are updated. The only complaint had on this stay (which the staff took care of) was the entire set of bathroom ameniies were missing and I realized it after I jumped in the shower.

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Service
1  Thank Yoichi_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

Kieran at bar Rojo was very pleasant. She made us feel welcome.Food was delicious and service was great . We highly recommend this hotel . The check in was quick and smooth. Very nice Fitness area. Bob &Gleidys

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank mamba0913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

The rooms are spacious, quiet and comfortable. There is easy access to restaurants and shops on the river walk. It is a large convention hotel, but their are plenty of elevators. The parking garage has good accessibility. There is also a Ruth Chris restaurant on-site. I have stayed here about four times.

  • Stayed: April 2014, traveled with family
    • Location
    • Rooms
    • Service
2  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

This hotel has a really nice lobby, but the rooms are small and they do not overlook anything great, either the top of the convention center or the highway. NOT the riverwalk. They are at the very end of the riverwalk, closer to the tower of the americas (which has a HORRIBLE restaurant) but if you decide to go to the chart house there the hotel will give you a VIP pass for a free appetizer or dessert.
This hotel has a small pool on the third floor with a walk up bar.
The main issue with our room, we know its hot in Texas but there is ZERO air conditioning no matter how low you turn it down. They say they have an air purifier in the room but thats basically all that puts out any air. Its hot in this hotel. The front desk staff goes above and beyond to help you. BE aware, there is free internet, not the $10/24 hours rate they want you to pay. Just ask for the code at the front desk.
Just an average hotel and I would choose another hotel in the area before staying at this hotel again.

  • Stayed: August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank Amber T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014 via mobile

had a wonderful experience at bar rojo. Beth was an amazing server. she went above and beyond to make our dinner awesome. now I am booking our next trip here because of her excellent service.
we will definitely come back and recommend all of our friends to ask for Beth at bar rojo

Stayed: August 2014, traveled on business
1  Thank cj6550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this reviewResponded August 20, 2014

We appreciate your feedback. Looking forward to seeing you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#20 of 358 in San Antonio
3,149 reviews
East Side
The Westin Riverwalk, San Antonio
Hotel Valencia Riverwalk
#5 of 358 in San Antonio
3,117 reviews
Show Prices
Show Prices
Show Prices
Hotel Contessa
#8 of 358 in San Antonio
3,250 reviews
East Side
Hilton Palacio del Rio
Hilton Palacio del Rio
#14 of 358 in San Antonio
2,959 reviews
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 358 in San Antonio
3,930 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt San Antonio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Price Range: $171 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Official Description (provided by the hotel):
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing