Stayed over the Thanksgiving weekend. This is a very busy hotel. We waited just over an hour for our luggage. The message light was on in our room upon arrival and the front desk wasn't sure what it was about. That got cleared up quickly but the light was never reset on the phone. The room is clean. The bed is good and there is a nice pillow selection available. The bathroom is not what I would expect from a Grand Hyatt but is clean. The best thing is the lounging chair. Be advised there is no view of the river walk itself (which we knew) but the city lights are very pretty at night. Despite the number of people at the hotel, it was very quiet and we were never disturbed by noises or hallway bumps. If you get breakfast tickets, be aware that drinks (including juice and coffee) are not included. Skip it if you can - there are better tasting selections available for the same price. The elevators are fast and frequent and we didn't have any issues or concerns regarding our safety or the behavior of other guests.
- Official Description (provided by the hotel):
- With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more less
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- Also Known As:
- Grand Hyatt San Antonio Hotel San Antonio
- San Antonio Grand Hyatt
- Hyatt San Antonio
- San Antonio Hyatt