We stayed here with group rates for a convention, but found there were much lower rates available through the internet, the week before we arrived. We were unable to change our booked reservation, so had to pay the higher amount. A few days, we had no cold water. It made no sense to me, but it's an issue they had dealt withbefore. They offered us free bottled water for our inconvenience. Honestly, it wasn't a big deal. The rooms were nice, with enough space. There was a small refrigerator, which was nice for restaurant leftovers. Not enough drawers for clothing. A decent amount of outlets for allof our powered devices, even by the bedside. The pool area was a little spartan, notvery well decorated, but workable. The worst part was the pavement around the pool. It got terribly hot, made worse by the dark slate-like tiles on the pool surround. You really need to be careful getting in and out. The pool was wonderful relief from the triple digit heat. The poolside beverages were very nice, particularly the mango daiquiri! Since the sun doesn't hit the pool until after noon, it would be nice to have a few lounges or chairs on the opposite side of the exercise room, where there is a nice space, but no furniture. The staff was great. The beds were comfortable. There were multiple lounges and restaurants in or off the lobby. Nice hotel.
- Official Description (provided by the hotel):
- With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hyatt San Antonio Hotel San Antonio
- San Antonio Grand Hyatt
- Hyatt San Antonio
- San Antonio Hyatt