I found this hyatt to be clean and well kept and were I attending a convention in San Antonio it would be on the top of my list. I was in town however as a tourist and the Hyatt, while on an extension of the "river", is just another big industrial hotel. San Antonio has a number of historic hotels with charm and while they may be a bit dated I think I would select one of those or the Westin over the Hyatt.
Our room was on the 16th floor and while a bit spartan the room was clean, quite and the bed comfortable. Others have noted worn carpet in the halls but I saw none of that on the 16th floor. The Gym is very large and well maintained and while I did not use the pool that too was kept clean.
The elevators were quick and numerous enough so we never had to wait, however the front desk did get backed up. Breakfast was okay - not anything special but the service was prompt and friendly.
I would give this hotel a higher rating as a business hotel, which is what it is. I rated it average because of the poorly designed bathroom - a super sized sink but almost no counter space around it and a tiny tub. While the SA river is nice at ground level the view of it from 6 or 16 floors up is hardly a plus. Go for business and I think you will be well satisfied.
- Official Description (provided by the hotel):
- With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more less
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- Also Known As:
- Grand Hyatt San Antonio Hotel San Antonio
- San Antonio Grand Hyatt
- Hyatt San Antonio
- San Antonio Hyatt