I stayed for six days in August for a conference held inside the hotel. I enjoyed my stay there.
- Front desk and concierge service was friendly and helpful such as allowing my friend to pay for her part of the bill early and checking us into our flight (concierage)
- Room was comfortable. I had a twin bed room with a comfortable chair and footstool, refrigerator, long dresser / desk space (enough for two women to lay all the stuff out and conference material).
- Bathroom was a nice size with plenty of room between the toilet and shower to change. There was a portable (not hooked to the wall) magnifying mirror which made it great for putting on the small table by the chair in the bedroom, so I could use it as a vanity table while my roommate used the bathroom in the morning.
- For the meeting rooms/banquet hall, the staff did an excellent job clearing dirty plates (you actually had to be careful they didn't sweep away your plate before you were ready) and keeping things stocked. The coffee and tea stations had normal milk and soy milk which I liked. There were snacks and cookies in afternoon. The buffet breakfast was good with the eggs, sausage/bacon, fruit, muffins/pastries. We had a dinner banquet one night and it was good.
- The sink had a 3 or 4 inch wide lip around it, but it was not big enough for many cosmetics for one or two people. You couldn't leave your stuff out without it possibly falling.
- The lobby and bar was modern and open and airy with high ceilings but not the most comfortable. We had drinks in the lounge one night at a high table with stools. The cocktail waitress was very friendly and helpful with drink and food recommendations. As a former cocktail waitress, I know. 8-) There were not a lot of choices for bar food though.
- The store in the lobby near the lounge had a coffee bar and refrigerated open case where you could buy sushi, sandwiches, salads. I had sushi one night and it was fine.
- Gym was one of the largest and nicest that I have ever seen with plenty of new looking treadmills and machines and TVs. It was so nice, it made me want to work out but I didn't have time. The roof top pool looked nice.
- If you take the escalator downstairs, walk past the restaurant, you can exit onto the Riverwalk. On the left, is the Henry Gonzalez convention center and Lila Cockrill Theater (very close, maybe 2 minutes). On the right, is the way to the main part of the Riverwalk with restaurants. It is a 10 - 20 minute walk. I did walk around 11:00 pm and it is bit dark between the hotel and main part where the restaurants are. You can enter the River Center mall from the Riverwalk or from the street level.
- On the Riverwalk, the Casa Rio Mexican was cheap and good (considering what you paid), although avoid the sangria since it came in a tiny wine glass and was about $8 which was close to the price of the dinner. On the opposite side of the Riverwalk, if you turned left from the direction you came from the hotel and go towards Little Rhein Steak House and La Villata Park, there is ANOTHER restaurant before Litte Rhein that has fixed priced specials for dinner. Salad, main course, dessert for about $20. The chicken marsala was huge and had a much better sauce than anything I have eaten since then. I had a pasta dish another night. I thought the food was delicious and a very good value for the money (if you are not on an expense account).
- If you walk towards the Convention Center via the River walk, you can climb some stairs and walk through Hemisfair Park (didn't like it much, was deserted witth a few guys hanging aaround) and then to the Tower of Americas (750 ft tower). You can buy a ticket to go up to the Observation desk for a nice view of San Antonio. There are black and white maps with building labels to help you figure out what you are looking at. The ticket also entitles you to a 4-D, motion ride (the one that jerks you back and forth plus smells and physical effects). If you have back or neck problems, avoid the ride.
I had dinner at the Chart Restaurant in the Tower of Americas which was really delicious; I had the tuna. For desert, I asked for vanilla ice cream, fresh berries (strawberries and blueberries were in season), and hot fudge and it was wonderful. It wasn't on the menu but my waiter was extremely gracious.
- The hotel is about two blocks away from The Alamo. Take S. Alamo St to where it becomes Alamo Plaza and interesect E. Crokett St.
The other Hyatt is on the Riverwalk and closer to the Alamo (almost across the street) and closer to the mall and restaurants. They had water and bridge in the lobby.
- Official Description (provided by the hotel):
- With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more less
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- Also Known As:
- Grand Hyatt San Antonio Hotel San Antonio
- San Antonio Grand Hyatt
- Hyatt San Antonio
- San Antonio Hyatt