We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just Like Home!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
TownePlace Suites San Antonio Northwest
Ranked #138 of 355 Hotels in San Antonio
Laredo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Just Like Home!!”
Reviewed October 7, 2011

I have never stayed at any hotel where the staff was as friendly as at the TownePlace Suites! They are always ready to assist, and I keep going back! The rooms are very clean and neat, and I have absolutely no concerns when staying there. As I am usually alone, I feel very safe and like I am at home. I have had numerous surgeries in San Antonio, and it is wonderful to have a comforting place to go afterwards.

Really a great place with great people! (And I'd like to transport the bed to my home --- best sleep I ever had!)

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

160 reviews from our community

Traveler rating
    77
    41
    23
    8
    11
See reviews for
72
25
9
44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Norwegian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 31, 2011

Stayed here for one night as a last-minute option to use my Marriott Rewards points. We had adjoining rooms, and one of the rooms was small as other reviews have stated. We had to move the table in the small room in order to have the adjoining doors open. The other room was an accessible room so it was much larger (but no coffee table in the room). Both rooms had a big fridge, dishwasher, sink, microwave, and stovetop. The kitchen was also fully stocked with silverware and plates. The breakfast was great -- good hot options (eggs, sausage, biscuits & gravy, make-your-own waffles). The staff was friendly -- we were able to check in early so that was a big plus. The hotel was right off I-10 so it was easy to get to, and there are lots of restaurants and other things to do nearby. I would've given this hotel 4 stars but I couldn't because there were stains on the carpet and on the couch in my room. However, I would stay here again.

Room Tip: Ask for Room 347 - top floor, quiet and more spacious than the other rooms
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sayhi2tinee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killeen, Texas
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 29, 2011

We stayed here for two nights while we were in the area visiting Sea World. It was an overall decent stay but for a small family of 3 (2 adults and 1 child), our king room was really cramped. We opted for a king room because we needed a foldout bed (which we used for a child) and when it was open, we couldn't maneuver around the room!! The pictures posted for the hotel were a little deceiving as our room was not as "roomy" as those pictures. If we visit the area again and are looking for a mid range priced room for a couple of days, we will probably pick elsewhere as this was just your average stay.

Pros-Good location for Sea World, inside hotel smelled nice (odd fact I know, but it was pleasant), room was clean, pool was nice, breakfast was ok.

Cons-Room was too incredibly small with foldout bed for only 3 people, the evening desk staff was snobby & didn't know much about the hotel or area....although other staff members we encountered seemed nice and very helpful.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank DownhereinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2011

We picked this hotel because it was close to Six Flags and Seaworld. This hotel appears nice at first glance but it's really not. We got the room directly across from the elevators. I heard the dings from the elevator all night long. I didn't complain or change rooms because I used points and we figured they give the bad rooms to the non-paying customers.

Upon entering the room I immediately noticed a clump of hair on the foyer tile so it was obvious they didn't bother vacuuming. But we didn't care too much because after a long day at Six Flags we just wanted a shower. It was 5 pm and there were no towels in the bathroom. Not a one. I called the front desk and they said they would send some up. At 7 pm and still no towels. I called again and they said they were still in the dryer. At 7:30 pm they brought me 2 towels. I told them again that I have zero towels - not even a hand towel and 2 towels won't cut it for 4 people. By 8 pm I had a full set finally.

Next day we went to Seaworld and came back at 6 pm to - surprise - no towels. I called the front desk again and they said they would send some up. Called again at 8 pm and they again said they were still in the dryer but they would add me to the list of rooms that needed towels. I have never stayed at a hotel where they didn't have enough towels. We finally got our towels at 8:30 pm - and of course they were ripped and stained. But they were hot so I knew they just came out of the dryer.

I will never stay there again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gardeninggal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2011

This hotel is perfect! Not a single bad thing to say about it. Looking forward to Visiting soon.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brittanymarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 23, 2011

TowneSuites provided my family and I a nice clean room, complete with a small kitchen in the room - cabinets, full refrigerator, stove top, microwave, sink. I thought this was good because other similarly priced rooms we have stayed in had only a mini fridge and a microwave.

We were also really happy with their complete breakfast, including eggs, bacon, sausage, potatoes, premium coffee cream and other "extras". That makes the room price more of a value.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mattjen77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 21, 2011

Stayed here to watch George Lopez a few blocks down. Got to have our drink on across the street at Tickets, which had great appetizers and drinks. We payed 119 for the weekend, but we got the Queen Bedroom. Came with a kitchen: oven, microwave, dishwasher, gargage disposal, pots and pans... Although, small it was very cute and modern. Huge TV. Walk-in Shower, spacious Restroom with sliding door. Great view down Houston Street. Loved the AC! Would probably pay the extra 10$ for the bigger room. And yes, parking was an extra 24 for Valet, the only downer. Had a great time. Front Desk was very helpful and so were Valet.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ttugurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Northwest Side
Holiday Inn Express & Suites San Antonio Medical Center North
Northwest Side
Comfort Suites Medical Center near Six Flags
Northwest Side
Hampton Inn & Suites San Antonio Northwest/Medical Center
Show Prices
Show Prices
Show Prices
Northwest Side
Staybridge Suites San Antonio NW Medical Center
Northwest Side
Hyatt Place San Antonio Northwest
Northwest Side
Pear Tree Inn San Antonio Northwest Medical Center
Show Prices
Show Prices
Show Prices

Been to TownePlace Suites San Antonio Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites San Antonio Northwest

Property: TownePlace Suites San Antonio Northwest
Address: 5014 Prue Rd, San Antonio, TX 78240-1337
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#82 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Antonio Northwest 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, Hotel.de and HotelQuickly so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites San Antonio Northwest Hotel San Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing