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“Nasty and disgusting! Filthy and owners wide was very rude!”
Review of Palace Inn

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Palace Inn
Ranked #329 of 358 Hotels in San Antonio
Reviewed June 9, 2012 via mobile

The entire room was filthy. There were stained towels, stained shower curtain, a huge yellow strain on the sheets, the comforter was disgusting., and to top it off, when I called management, they wanted to know why I was coming on so late to my room. The owner eventually reconciled situation, but the wife is rude, shrewd, and no customer service skills. We asked for non smoking, she gave is smoking anyway...very disappointed and I will not ever come here again. I want to save you the hassle.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank christalmaxwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Inn

Address: 7322 Marbach Rd, San Antonio, TX 78227-1918
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #329 of 358 Hotels in San Antonio
Price Range: $57 - $59 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Reservation Options:
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