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“Something special!!”

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Drury Plaza Hotel San Antonio Riverwalk
Ranked #7 of 355 Hotels in San Antonio
Certificate of Excellence
Holland, Michigan
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Something special!!”
Reviewed January 29, 2014 via mobile

We found this place to be just a delightful place to stay. There is definitely something special about the atmosphere, and I think a lot of it has to do with the staff, who were ALL extremely friendly and helpful from the manager Lisa, to the front desk (called within a few minutes upon entering our room to make sure everything was OK), to the smiling chef/dining area attendant Raymond (who also greets you on the TV on Drury's home station), to the cleaning/maintenance staff.

This is a historic older building with a huge open lobby, that has been beautifully renovated, beautiful wood, chandeliers, tile floor, etc. All very classy. Parking is accessible from the second floor.

We enjoyed both the hot breakfasts and the evening kickback (all complimentary) and noticed at both that the atmosphere was more like a social event/party than the usual eat-and-get-outta-there feel, guests were really appreciating the love! There was plenty of variety at breakfast, including waffles, cold & hot cereals, potatoes, eggs, sausage, fresh fruit, yogurts, biscuits & gravy, muffins, you name it, along with juices & coffee. Evenings meant drinks (limit of 3, if alcohol) and enough choices to make a meal if you so desired: baked potatoes, chips & salsa, veggies & dip, salad, hot dogs, chicken tenders, soups - it was really quite amazing.

Our room was lovely too, with all-white bedding, a balcony, with chairs and table, overlooking Riverwalk, a lounge chair, large night stands and armoire, and sink area apart from the shower/toilet area. In the room were also a microwave and small refrigerator and large flat screen TV. We stayed on the 7th floor, which is where the fitness center (also complimentary) and pool/hot tub area is located.

We hope we have an opportunity to visit here again, and highly recommend this hotel!

Stayed January 2014, traveled on business
Helpful?
3 Thank Linda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (601)
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meadville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 28, 2014 via mobile

Loved this hotel. Staff very attentive lots of extras with no charge. Free breakfast and 5:30 kickback is a nice touch. Sent me a coupon for free upgrade to king suite. Perfect place to stay on the river walk.

Stayed January 2014, traveled as a couple
Helpful?
Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestal, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2014

My sons and I stayed at the Drury Plaza Riverwalk in late November 2013. Inspite of the weather, 30s and 40s and little sun, we found our hotel a real find. The location was great, service was great and very attentive in all areas from front desk to valets. The hotel was a 1929 Alamo Bank Building and it captures the spirit of the Art Deco 1920s. If we are ever in San Antonio again, we would definitely stay again.

Room Tip: We stayed the the 2nd tower. They are newer rooms with a view of the Riverwalk.
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  • Stayed November 2013, traveled with family
    • Value
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Helpful?
1 Thank Cutglass48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 22, 2014

We stayed at the Drury Plaza for 3 nights to do a little sightseeing while in Texas for a Wedding. The atmosphere was upscale. The two story lobby had tons of history since it was at one time the Alamo National Bank building.The staff were helpful, knowledgeable, and friendly. Their "kickback" in the evenings was a wonderful benefit at the time of day one would naturally return to the hotel to freshen up from the afternoon of sightseeing before setting out for evening entertainment. We were automatically upgraded to an available suite. The bedroom was dark and quiet. The living room overlooked the Riverwalk. It was too cold to swim in the rooftop pool but what a nice amenity. If traveling to the area again, we would not hesitate to stay here again.

Room Tip: We were on the 20th floor and had a good view of the Riverwalk and city skyline. Igt was also quiet...
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  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank KathyCPA1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 14, 2014

This place was great. Right on the river, near restaurants, near bars, near everything! We turned the happy hour into dinner one night! I was there for a work conference and hubby tagged along and explored during the day without a car or using transportation.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Joy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keller, TX
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 14, 2014 via mobile

The Drury Plaza Riverwalk is amazing hotel. My family and I only stay here and never have we had a bad time...The hotel staff is exquisite, from the valet to the customer service desk to managers, etc !! I cant say enough good things aboutbthis hotel...perfect location, wonderful food and drinks, great rooms and pools !! Just amazing ! If ur looking for a great price at an even better hotel with all extras dont go anywhere else...
Thank you Drury !!

Stayed November 2013, traveled with family
Helpful?
2 Thank jessicastarr12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Plaza Hotel San Antonio Riverwalk, responded to this review, February 7, 2014
Thank you for selecting the Drury Plaza Hotel for your visit to the San Antonio area and the time spent in writing your review on Trip Advisor. We are honored to be your hotel of choice and excited you were able to enjoy another visit. We truly appreciate the wonderful comments you made regarding our staff and the service levels you received while our guest. Thank you again and we can’t wait to welcome you back!

Matthew H.
General Manager in-Training
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 9, 2014

This is our go-to hotel whenever we come to San Antonio. Once again, we had another successful stay (2 nites). I asked for a corner room / suite and was offered the complimentary upgrade. The free breakfast and evening offerings were good, considering they were free. My kids like the free popcorn in the evening, along with the drinks. The cost of the hotel includes 3 adult beverages in the evenings, which is a nice bonus. The location is good for us, as it is right on the Riverwalk.

The only reason that I did not give it 5 stars (same as my last review) is because of the additional cost for parking - $21 plus tax per night. And valet only. But other than that, we enjoy staying here.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Travel11Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Plaza Hotel San Antonio Riverwalk

Property: Drury Plaza Hotel San Antonio Riverwalk
Address: 105 South Saint Mary's Street, San Antonio, TX 78205-2810
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in San Antonio
#9 Family Hotel in San Antonio
#32 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Plaza Hotel San Antonio Riverwalk 3*
Number of rooms: 368
Official Description (provided by the hotel):
The Drury Plaza Hotel San Antonio Riverwalk is located on the San Antonio River, walking distance from shops, restaurants and entertainment. Relax in the sun on the deck of the rooftop pool, which also has two whirlpools! Formerly the Alamo National Bank, this 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. ... more   less 
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Also Known As:
Drury Plaza San Antonio

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