Stayed recently at the Drury for a medical conference. Not sure if the rooms were discounted but ended up in a small room with a desk workspace that was crammed into a small alcove. Nonetheless, the positives outweighed the negative.
The room was clean and during the week the cleaning crew kept the room spic and span. The room included a microwave and refrigerator which came in very handy. (There are several quick mart places near the hotel to stock up on soft drinks, beer, etc.)
The 32 inch LCD was a nice touch and unlike some hotel chains the source button on the TV and remote were open so if you brought a VGA/RGB audio/video cable you could access the hotels wireless though your laptop allowing you to connect with Netflix, OnDemand (if you have an account), etc. and run from your PC through the TV.
The bathroom was nice sized and there were soap, shampoo, conditioner dispensers in the shower and a hair dryer provided. The towels could use replaced though.
The comp breakfast was a nice touch with fresh fruit, cereals, eggs, sausage, oatmeal, etc. The 5:30 Kickback was welcome each night also as there was a spread of hot dogs, meatballs, salsa, chips, snack foods, etc. You could fill up and use the food as a meal or just nibble with your cocktails. While some reviewers commented on watered down drinks we did not find this to be the case. (We tipped the bar personnel so that might have helped). The tips also help get past the limit of three drinks per person. We saw people who got their drinks in plastic cups (lids provided) who would take them back to their room and refrigerate them and bring them to the pool the next day.
Speaking of the pool, the rooftop pool was very nice and rarely crowded until the weekend. Additionally the fitness room was equipped with the latest Nautilus equipment, free weights and treadmills and ellipticals. There was also a laundry on the pool/fitness level so it was nice to be able to throw a load in, work out then hit the pool while still being able to check on the laundry. Prices were a dollar for soap, 1.50 to wash and 1.25 to dry. Be warned to set the dryer on the highest setting even with a half load or you will have to run it twice.
Some reviewers have commented less than favorably on the staff. We never met anyone from the valet to the front desk to the food/bar to the cleaning crew that was any less than cheery. Everyone was helpful and friendly.
Complementary USA Today papers are provided at the front desk.
Access to the Riverwalk was through the basement. There are scores of restaurants to choose from on the Riverwalk. The Drury was also an easy 10 minute walk to the Alamo. Along the way there is a Hard Rock, Whataburger, Subway, McDonalds, etc.
All in all I am happy to give the Drury 4 stars. My only negatives were the decor didnt suit me. Some of the room fixtures and hotel hallway and lobby areas were dated and worn. Overall though, had a great experience at the Drury and would return.
- Official Description (provided by the hotel):
- The Drury Plaza Hotel San Antonio Riverwalk is located on the San Antonio River, walking distance from shops, restaurants and entertainment. Relax in the sun on the deck of the rooftop pool, which also has two whirlpools! Formerly the Alamo National Bank, this 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. ... more less
- Reservation Options:
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- Also Known As:
- Drury Plaza San Antonio