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Hampton Inn & Suites San Antonio Airport
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Reviews (707)
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All reviewsfront desksan antonio airportshuttle servicean early flightindoor poolrental carthe breakfast areacomplimentary breakfaststay there againbusiness centergreat place to staybusiness tripup to daterooms were very cleanoatmealbed was comfortableconvenient location
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470 - 475 of 707 reviews
Reviewed April 21, 2014

Business Trip near airport. Great location near good restaurants and convenient to airport. Staff at hotel are excellent, especially the shuttle drivers. Went out of there way for my convenience! Will stay here again.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Dean V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded April 23, 2014

Thank you for choosing the Hampton Inn & Suites Airport in San Antonio. We appreciate you taking the time to share your experience and we hope to have the opportunity to welcome you again in the near future.

Travel safely and take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

Best hotel Ive ever stayed at the staff were perfect the facility great perfect out of town experience i definitely recommend to all it was a business trip but i had my family with me i was very pleased

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Frankgloria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded April 17, 2014

THANK YOU so much for choosing our hotel while visiting the San Antonio Airport area. I love it when we hear from our guest with such positive feedback. It's wonderful to know that we're accomplishing our goal of 100% guest satisfaction. Hopefully, now that you've found a home away from home, we'll see you again soon. Thank you for sharing your experience.

Regards,

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Reviewed April 8, 2014

Arrived late on April 4 long travel day been in travel industry for 40 years .Van driver from airport was also very nice and friendly it was 12.30am.Check in took 2min lady at desk was awesome very nice.Had to leave at 5am to catch another flight same lady nice lady gave a breakfast bag to go because I would miss breakfast great another long day of traveling needed it.Room very nice and real clean.Van very clean driver at 5am prompt and very nice.Only bad thing no coffee maker in room love my coffee but nice fresh coffee in lobby.I will put this hotel on on my airport list

Stayed: April 2014, traveled on business
2  Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded April 16, 2014

Thank you for choosing our hotel while visiting the San Antonio Airport area. We're so "EXCITED" we've made your list of preferred airport hotels. We can't wait for your next visit
to "WOW" you again. Thank you for sharing your feedback.

Regards,

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Reviewed March 31, 2014

We were coming to San Antonio to attend a funeral. Needed a room for family and friends to gather following the burial. Manager Delma Luckey was amazingly compassionate and made sure that we had the use of a meeting room to put out food and allow for gathering. She was amazing! She even made a point to come introduce herself to us and made sure we had everything we needed. Fantastic! We booked 4 rooms for a combined total of 6 nights. I would definitely stay at this hotel again and especially with Delma there!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded April 16, 2014

Thank you so much for choosing our hotel during your time of bereavement. It was my pleasure to be of service and hopefully make the event a little easier. It was great meeting all of you and hopefully you've found a home away from home when visiting San Antonio in the future. I will let Marc know that you mentioned him. Thank you for sharing your experience.

Blessings to you and your Family.

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Reviewed March 27, 2014

Title says it all.... Not a bad room, just EXTEMELY SMALL toilet/shower room..... door hit the toilet every time you opened it, and you had to lift the seat to completely open or close the door.... a literal pain in the @@@

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 402denniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded April 16, 2014

Thank you for choosing the Hampton Inn & Suites Airport while visiting the San Antonio area. Please accept our apologies for the inconvenience you experienced during your stay with us. Guest Satisfaction is our number one goal and it is unfortunate that we fell short. We appreciate your feedback as we strive to meet and exceed our guest expectations.

Regards,

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