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“Hampton Inn, San Antonio”

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Hampton Inn & Suites San Antonio Airport
Ranked #52 of 355 Hotels in San Antonio
Stafford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hampton Inn, San Antonio”
Reviewed June 28, 2013

This hotel is excellent for the price and the staff went above and beyond to ensure my stay was pleasant. I love Hampton Inn hotels and will always stay at one if I have the choice. The room was quiet, clean and spacious. The staff assisted me with getting to the airport on time without hesitation. Hampton Inn always has excellent breakfast complimentary with even breakfast on the go.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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634 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Denver CO
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed June 26, 2013

I love the perks at Hampton Inns, and I read the great reviews here. Then I checked the hotel's official web site, which promised refridgerators and microwaves in standard rooms. So that's what I booked.

When I arrived at the room, no fridge. The manager on duty first claimed I was looking at another Hampton Inn's description, then said it was a "corporate" error and painstakingly, repeatedly explained the difference between standard rooms and suites as if I'd just fallen off the turnip truck. I felt cheated and misled by that web site, and it left a bad taste in my mouth for the rest of our stay.

Trying to look at this place objectively, I guess it was okay. It never felt like a stylish, swank Hampton Inn, but I guess it was okay.

Benefits:
* Inexpensive, relative to the metro area
* Very good internet, wifi and wired (if you supply your own cable)
* Two elevators and two waffle irons - both prevent delays
* Evening cookies
* Three restaurants within walking distance (Applebee's, Cracker Barrel, and Logan's Roadhouse)
* Very short drives to Walmart and Trader Joe's

Drawbacks:
* Very noisy air conditioner, bad enough to disrupt my sleep
* Very slow computers in the business nook
* Breakfast had some meat and attentive staff, but the overall spread was weak enough that my family requested we eat somewhere else on the second morning
* South-facing rooms have a view of a tall highway interchange
* Little help when I asked for nearby pizza place. Turned to Google and found a good one (Grimaldi's) about a mile south by the Trader Joe's.
* That lingering bad taste

An hour after check-in, I was ready to give this place one star. Now it's almost a week later, and I think three is more accurate. Oddly, if this had been a Best Western or local place, I'd be more likely to give it four. Instead, it's a Hampton Inn, and for me, it failed to live up to the expectations that go with than name.

Room Tip: Exit US 281 at Jones Maltsberger Road on either side of the hotel. It's much easier to get there...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FTAListCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Center, United States
1 review
Reviewed June 24, 2013

Awesome staff. Great place to stay! Suites were an outstanding value. I would reccommend this hotel to business colugues, friends and family. Central location to the airport and an easy quick ride to downtown. Numerous restaurant within walking distance.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 13, 2013

Although business for me was downtown, I typically stay at airport hotels for 1 night trips. I did research all San Antonio hotels within the Hilton selections and settled on this hotel due to the previous high reviews and price. Hotel was easy to locate. I rented a car but they do offer airport shuttle service on the 1/2 hour. Front reception was professional and friendly and gave me detailed directions for my meeting downtown. Hotel undergoing renovations but did not interfere with any areas I was in. Room was large, clean and modern. I asked front desk if they had umbrellas to purchase and they lent me one on the spot. Sleep was very comfortable and quiet. View on back side of hotel was of a large water tank but I wasn't there for the view. Breakfast was great with lots of options. There's an Applebees across the street.

Room Tip: Room 208 was on the back side of hotel away from the elevators. Very quiet.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 19green
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long beaCH, United States
1 review
Reviewed June 12, 2013

I enjoyed everything about my stay. Staff was very accommodating. Their 3 mile shuttle service saved me a lot of money. Went for a concert at the Alomodome and could have stayed downtown but most Hotels did not offer Shuttle service. Would stay there again and recomend it to everyone. Came from California just for the concert. Everyone I met was very friendly, Restaurants , clubs, bars and Taxi drivers.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Debra E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed June 6, 2013

Everything was perfect! The room was beautifully decorated and extremely clean. I loved the bed linens. Security was good and service was great. We were graciously given a late check-out time when our trip to the San Antonio Zoo ran later than we planned. The coffee in the lobby the next morning rivaled that of Starbucks. I liked being able to park close to the lobby elevators which made it easy unloading/loading the car. The stay was so perfect that we plan on returning in July.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed June 5, 2013

Loved our room! It was nice and clean and the beds were very comfortable! The breakfast was delicious and by far the best hotel breakfast I've had. The pool and hot tub were great. The treadmill in the gym was out of order, but I was still able to get in some great workouts in the mornings! Thanks for a wonderful stay!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Antonio Airport

Property: Hampton Inn & Suites San Antonio Airport
Address: 8902 Jones Maltsberger Rd, San Antonio, TX 78216-4740
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in San Antonio
#34 Romantic Hotel in San Antonio
#35 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio Airport 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn And Suites San Antonio-Airport
Hampton Inn San Antonio
San Antonio Hampton Inn

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