Our daughter was part of a group of middle school students who stayed at the Holiday Inn Express in San Antonio June 21 and 22.
When she returned home, she was missing her phone. We never called the hotel because she was fairly certain it was at our house somewhere. What a pleasant surprise a week later when we received a phone call from the hotel saying they had found a phone and were calling to verify it was ours! Arrangements were made for ground parcel delivery in a few days. Our second pleasant surprise came when the phone arrived the next day, obviously sent overnight.
In a world where outstanding customer service is almost a thing of the past, we are very grateful for the honest people who found the phone and made the efforts necessary to return it. We will definitely keep Holiday Inn Express in mind for any future trips to San Antonio!
- Official Description (provided by the hotel):
- With free high-speed Internet, microwave and refrigerator in every guestroom, complimentary Express Start breakfast, this hotel is a favorite with corporate and leisure travelers alike. Conveniently located near Six Flags Fiesta Texas and business/ medical districts of Northwest San Antonio, the Hotel San Antonio I-10 Northwest near Six Flags Fiesta Texas is ideal for business travelers and family vacationers. The hotel is only 2 miles from Six Flags Fiesta Texas and 1 mile from UTSA & La Cantera & the New Rim Shopping Center. The three-story upscale, boutique hotel provides guests with easy access to Sea World, the famous Riverwalk (downtown) and an array of area attractions, shopping and sporting venues. Between meetings and area excursions, guests of Hotel San Antonio I-10 NW near Six Flags Fiesta Texas are invited to beat the Texas heat in the sparkling outdoor pool. For those who make physical fitness part of their daily routine, a complimentary fitness room with cardiovascular equipment is available. A complimentary breakfast is provided and a variety of area restaurants offer guests several dining options. All guestrooms of the Hotel San Antonio I-10 NW near Six Flags Fiesta Texas feature a 27-inch cable television, hairdryer, coffeemaker, and iron w/ board. Spacious well-lit work desks feature two dual-line phones and complimentary high-speed Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites San Antonio i-90 Northwest
- Holiday Inn San Antonio
- Holiday Inn Northwest
- San Antonio Holiday Inn