Good rates, relatively comfortable room, good access to highway, Seaworld, etc., but employees have minimal customer care training. Front desk continually paused our conversation at check-in to answer the phone; no pillow cases on any of the pillows; trash can at front door overflowing; and the front desk called our room by mistake at 2:30 in the morning. Plenty of other hotels to choose from in the area.
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- Also Known As:
- Holiday Inn Express Seaworld Hotel San Antonio
- Holiday Inn San Antonio
- Holiday Inn Sea World
- San Antonio Holiday Inn