Everything about my stay at the Crockett exceeded my expectations. The staff (front desk, valet, security, housekeeping) were always very pleasant and helpful. After a couple of days the front desk staff addressed me by name, which was a nice change from the norm. Compared to other nearby hotels the price was great, breakfast was more than adequate and parking was reasonable. The only dilemma I had was the annoying ice machine that made ice every 30 minuets the first night. I was surprised and pleased with how seriously the manager and staff took my complaint. Although they offered to move me, they resolved the problem by resetting the timer on the ice machine (I had no idea ice machines were on a timer). I found the Crockett to be a charming and quirky old hotel perfectly located near the Riverwalk and Convention Center.
- Official Description (provided by the hotel):
- A recommended hotel in San Antonio for families. ... more less
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- Also Known As:
- Crockett Hotel San Antonio
- Crockett San Antonio