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Econo Inn Lackland
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Reviews (18)
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Reviewed October 24, 2007

This was the second hotel we stayed at while attending a BMT graduation. There were some problems that seem to happen that didn't set well with us. When we first arrived the staff/owner was actually pleasant compared to other people we had come into contact with in San Antonio. However when we entered the hotel lobby it smelled really bad of RAID/bug spray. This was not a good sign! But after examining the rooms they were clean and well maintained, so we thought okay this is great. After the first night we noticed a few big red ants near our nightstand, which our child left a soda can. We didn't think anything of it and tossed out the can. The second night we had some dinner in the room and left a small bag of chips in our luggage to our dismay we woke to a suit case topped full of big red ants that bite! And I was bite too, the hotel employee did not seem too concern either!! After calling the front desk their solution was to send a non-English speaking maintenance person over with a can of RAID!! No way, we had to get ready and did not want the room filled with harmful pesticides! We asked to be moved to another room later that day. When we did move we were given the room next door! We discovered that the refrigerator in the new room had leaked and created mold in the room, which it smelled pretty bad. Then we were moved over to another room which was clean and did not have mold! The owners children seemed to accommodate us, which was the one positive out of the trip. Granted it is Texas and big bugs are not unheard of, however if they had regular pest-control it would make this hotel a lot more pleasant.

  • Stayed: September 2007, traveled with family
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2  Thank Travel4Fun66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodgeLackland, Owner at Econo Inn Lackland, responded to this reviewResponded March 12, 2008

I am so sorry to hear about your experience with the ants at our hotel. After your stay we have changed out contracted pest control company and have not had any issues with ants since. I sincerely hope you will come back and stay with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2010
Google Translation

  • Stayed: March 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2010
Google Translation

  • Stayed: April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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