We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Aweful experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Econo Lodge Inn & Suites Fiesta Park
Ranked #217 of 357 Hotels in San Antonio
Reviewed May 6, 2014

Stayed there last weekend with the family.

The ice machine was broken. There was no coffee maker in the room. The TV was small and definitely not modern. Those things didn't really bother me though.

My wife complained that she was starting to itch after getting into bed. She had to wrap herself in a towel. I don't want to speculate as to what may have caused it. I didn't itch because I slept above the covers (because it was too warm - see below).

The air conditioner unit shuts off completely after reaching temperature, which I absolutely hate because I need that white noise to help me sleep and drown out the noise of the Interstate and the neighbors, which kept screaming at the top of their lungs ALL night like they were possessed (no joke). To make it worse, the curtains catch all of the air and do not let it circulate around the room so the unit shuts off even though the rest of the room is still warm. For this alone I would not return to that hotel.

My kid enjoyed the swimming pool and the Texas shaped waffle - for what it's worth. The location was convenient though there is highway construction going on in that area.

If you are going to this area I would suggest the Sleep Inn and Suites right behind this hotel. The price is comparable but it is much quieter (farther from the highway) and you get an indoor pool and more breakfast choices.

Room Tip: Not sure it would matter but higher room numbers are farther away from the Interstate.
See more room tips
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eddie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil P, General Manager at Econo Lodge Inn & Suites Fiesta Park, responded to this reviewResponded May 9, 2014

Dear Eddie,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Neil Patel
General Manager
Econo Lodge Inn & Suites Fiesta Park
210 690-5500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (56)
Traveler rating
Traveler type
Time of year
Language

29 - 35 of 56 reviews

Reviewed April 19, 2014

Outside of Hotel and the lobby are pleasing. Inside the room, however, we encountered a broken chair. The leg fell off when I moved it. Room was clean, but lots of wear and tear that needed immediate attendance. There we no blow dryers in both rooms (we had 2 rooms). We had to ask for them and the front desk seemed hesitant to provide them. We had a third person in our party and no linens were provided until we asked for them. The staff was always pleasant, but there was never more than one person available and we could wait 5 minutes for someone to show up at the front desk. I really don't like giving bad ratings, but this hotel needs some serious refreshing.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank darlenmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neiltx125, Owner at Econo Lodge Inn & Suites Fiesta Park, responded to this reviewResponded April 22, 2014

Dear Darlenmm,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Neil Patel
General Manager /Owner
Econo Lodge Inn & Suites Fiesta Park
210 690-5500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014 via mobile

I was given one price of 54.00 , when I got to the motel I was charged 75.00. I told him of the price I was given,he said the management can change the price whenever he likes. I said do I get a discount i am a disable veteran. He said no discount. I'll never set foot in any establishment with a sorry pakerstand at the desk trying to stick certain people, never see me here again.thanks james.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank james1577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neiltx125, Owner at Econo Lodge Inn & Suites Fiesta Park, responded to this reviewResponded April 22, 2014

Dear James 1577,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.



I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Neil Patel
General Manager
Econo Lodge Inn & Suites Fiesta Park
210 690-5500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

The room was large and it had a nice king size bed. Everything worked - fridge was cold - micro was good - Heater worked nice and it was warm for those cold SA days in January - Bathroom had good water pressure - Convenient parking near the room door and it was quiet even though close to road. Nice breakfast - Hot coffee - muffins & cereal - For the price it was fantastic - Friendly staff was helpful -For someone like me on a budget it was a great value for the price. I will stay there again should I need to be on that side of town in the future.

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank rosswsisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

I liked it! Basic breakfast, nice staff, clean rooms. Had all the minor conveniences and all the appliances worked. The air conditioner was a little vocal, but it drowned out any guests or traffic noise. As mentioned, price is a real deal!! Location is ok. My only dislikes were the springy, but clean, bed and a few paint issues. Will most likely stay again.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank LuisF356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

For a one night stay and on a budget, this was fantastic! All 3 of the employees we encountered were genuinely friendly and helpful. The room was decent size and everything worked fine (micro/fridge/wifi/tv/ac). Bed was king and average. Also had a loveseat. All seemed clean mostly until we discovered a wad of hair in the shower drain. They should invest in curved shower rods, cause you couldnt shower without being on the curtain. Parking was fine and the whole place was quiet. Breakfast was basic but decent. Price was unbeatable, especially for what you get.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank djz032070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

I always choose to stay at the Econo Lodge Fiesta Park when I travel to San Antonio, Tx. The rooms are neat and clean. The staff have a great attitude and there is a welcoming atmosphere. I advised some friends to stay here as they were traveling and passing through for the night. They also enjoyed their stay and complimented how great the ratex are snd how clesn and nest the hotel appears. Its well worth the stay.

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Natasha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neiltx125, Owner at Econo Lodge Inn & Suites Fiesta Park, responded to this reviewResponded October 13, 2013

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Neil Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Northwest Side
Quality Inn San Antonio Fiesta at Six Flags
Quality Inn San Antonio Fiesta a...
#197 of 357 in San Antonio
71 reviews
Northwest Side
Days Inn San Antonio Northwest
Days Inn San Antonio Northwest
#154 of 357 in San Antonio
258 reviews
Northwest Side
Comfort Inn & Suites
Comfort Inn & Suites
#228 of 357 in San Antonio
224 reviews
Show Prices
Show Prices
Show Prices
Northwest Side
M-Star San Antonio SeaWorld
M-Star San Antonio SeaWorld
#210 of 357 in San Antonio
36 reviews
Uptown Broadway
Red Roof Inn San Antonio - Airport
Show Prices
Show Prices
Show Prices

Been to Econo Lodge Inn & Suites Fiesta Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Econo Lodge Inn & Suites Fiesta Park

Address: 13575 McDermott Freeway West, I-10 West, San Antonio, TX 78249
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #217 of 357 Hotels in San Antonio
Price Range: $45 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites Fiesta Park 2*
Number of rooms: 62
Official Description (provided by the hotel):
The Econo Lodge Fiesta Park is located less than two miles from Six Flags Fiesta Texas and offers the amenities you are looking for to make your stay enjoyable. The Econo Lodge offers a free breakfast, free high speed internet, a refrigerator and microwave in all Suites along with hairdryers. We are also located a mile from UTSA and with our easily accessible Interstate 10 location you can visit all San Antonio has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Econo Lodge Inn & Suites Fiesta Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge San Antonio
San Antonio Econo Lodge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing