Numerous complaints. 1. Desk clerk confused me with another guest with last name at check-in: took 5 minutes to educate her; 2. room dark, dingy, smelly; 3. furniture unsafe and unbelievably filthy; 4. cricket infested--even in the beds!; 5. staff response..."it's cricket season," no effort to "make it right."; 6. decided to check out one day early and told it was ok to get refund for 2nd night, BUT...couldn't print me a receipt as their printer was broken, and my online bank indicated I had been charged AGAIN for the rooms despite having pre-paid instead of getting the agreed upon refund, and have yet to receive the credit for the 2nd night four days later. Total billing mess.; 7. hot tub was dirty and not functioning.
Would recommend going elsewhere. San Antonio area is loaded with better alternatives. Even if you have to pay another $10-$20 per night, it will be worth it. The only things welcome at this hotel are your money and the crickets...stay away!
- Official Description (provided by the hotel):
- The Rodeway Inn and Suites Fiesta Park hotel in San Antonio, TX isconveniently located just minutes from Six Flags Fiesta Texas andThe Shops at La Cantera. ... more less
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- Also Known As:
- Quality Inn Fiesta Park
- Quality Inn San Antonio
- San Antonio Quality Inn