We just returned from the Wild Oak for a 3-day mid week trip, & felt compelled to write a review since we read others here that were very helpful.
It's a very nice place - it almost feels like a new apartment complex as opposed to a hotel, with separate 3-story buildings. More units planned but they're at least 1 year away from doing it - ground not even broken yet on them. Excellent resort for families/kids - the lazy river is long & clean, good little beach area, and there are approx 8 bungalow type spots with hammocks and chairs that are quite relaxing. Then another pool area with tall waterslide, and an indoor pool area with another waterslide, bball hoop, and sauna/steam room and a hottub outside. Also in this rec bldg is a gameroom with avg games(some broken) and decent workout facility.
The pitch - like many we got the Hyatt flier in the mail numerous times, but finally decided to try it out since the price ($49) was so good. That price is for a "studio" which is 1 big room, & we upgraded to a 1 bedroom for $79 per that gave separate rooms.
Here's how it plays out - you go to a "reception room" and there's lots of salespeople (mostly younger college types) and they assign one to you - we were one of approx 10 different families/couples there at 8:30 am. The "rep" asks you some questions about your vacation habits - where, how often, how much budget yearly, etc - bascially to gather info to see if/how you may fit into their program. Then a quick video and "property tour" with a markup/model, and a golf cart ride to see a 2 bdr/2 bath unit. Then it's back to the reception area for a sitdown, where they finally get to the price - they started off at $30k with a certain down payment and this gets you approx 3 weeks per year to be used at any of their locations/partner hotels. Then if you object or laugh out loud they'll scale back and say how about 2 weeks or 1 week - does this fit your budget, is that better, etc?
We said thanks but no thanks it's not for us, and it ended pretty quickly from there. Our guy did bring in his 3rd baseman manager to try to overcome our objections but we just said thanks but no thanks and that was that. You get your "gift" on the way out, which equates to $150 of credit/tickets/food comp, which was worth it for the 90 minute spiel. And it was 90 minutes on the button - if you ask a lot of questions or hem/haw during the final "here's what we can do for you phase", then I could see it lasting longer, but if you stay quiet but polite it goes by quick, and admittedly the idea/pitch makes some bit of sense.
Biggest room for improvement would be the food - JBs is the only offering, and it has standard bar type fare that's very average, but nothing on the menu is over $10 so it's a decent option. And since it is geared toward families, after 9-10 pm there's nothing going on, so expect peace & quiet thereafter, not a party.
All in all a very positive experience that my family loved, and we would return without hesitation.
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- Also Known As:
- Hyatt Wild Oak Ranch Hotel San Antonio
- Hyatt Wild Oak Hotel
- Wild Oak Ranch Hyatt
- Hyatt San Antonio
- San Antonio Hyatt