We were very excited spending a few days in San Antonio the end of November. I chose the Riverwalk Vista Inn b/c of all the positive reviews on TripAdvisor.
Our check-in was quick, but we were very disappointed in the room itself and you only had a normal key to lock your room. Although the Inn is close to the Riverwalk, the room seemed very dated for the nightly rate.
After our first night, my husband left our room and the guests across the hall extended their bedroom into the common area. They also locked the door to the common area, so noone could get in from the main hallway. Never seen anything like this before. We had to wait until after 7am until the Innkeeper on duty arrived to discuss our concerns. It seemed to us they were not going to help to resolve the problem. Supposedly there was a night guard, but we certainly didn't see one. Well, to make a long story short, we moved to a different hotel.
Regarding this Inn, make sure you read their cancellation policy. For instance you have to cancel 10 days prior to your arrival (which seems excessive).
I have learned my lesson. We will be staying at major hotels from now on.
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- Also Known As:
- Riverwalk Vista San Antonio