Beware of bedbugs at this location! I checked in on Monday afternoon and had a terrible night of sleep. In the morning I saw a spot of blood on the bedsheet, I thought I must have scrached myself during the night. I actually found a bug on my neck the following night, but thought it was just a bug. It wasn't until I saw my blood spoted sheets in the morning that I realized there was a serious problem. When I informed the Manager of the problem later that morning, they told me that I must have brought them into the room. They came up later and took the headboard off the wall and you could see the nest and eggs. It was clear that I did not bring them into the motel. Their response was; they told me that I had to leave but they would refund my money. They didn't apologize, they didn't offer to try and help me find another place, they told me that I could call their corporate office if I wanted. I did, but received no help. I had to find another motel and wash all of my clothes. This place, Value Place is so much better in every way I wish I checked in here first. Wherever you stay I suggest you check your headboard!
- Official Description (provided by the hotel):
- InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more less
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- Also Known As:
- Intown Suites San Antonio Northeast Hotel San Antonio