I check out tomorrow and although the saying..."You get what you pay for" rings true here. I still feel robbed! Mind you, I am a country person so I can rough it. I didn't expect 5 Star but descent. The first room on the bottom floor wouldn't warm up. Unfortunately, we got here during freezing cold/snowy weather. They moved me upstairs and although it was a tiny bit better, it still took a good 24 hours before the heater worked properly (turning off and on like it should). Something smeared on the wall by the door and a dirty wall by bathroom sink. Bathroom looked run down. Bedding adequate. Breakfast was just ok....frozen waffles, cereals, muffins and fruit. The refrigerator was cold and microwave worked well.
The neon green walls didn't bother me....just the fact that they were dirty and the ceiling panels looked terrible.
I hate that my funds were tight. I went with the closest to the base and cheapest only because I thought I would be without transportation for getting onto the base.
They have graduations EVERY WEEKEND! This place is booked and they should spend the money to fix it up. They are right outside the base and should show SOME sort of pride! If I had the money I'd buy this place and fix it up so the Air Force families would be PROUD to stay here. It would be patriotic and CLEAN!
I'd have paid $10 more per night and stayed somewhere else had I known it was this bad. And AGAIN....I am a country person....I'd have been happier in a tent and sleeping bag!
- Official Description (provided by the hotel):
- Stay Express Inn Lackland is 50 yards from LACKLAND AFB perfect for family and friends of LACKLAND Grads, 2 miles from WILFORD HALL MED CTR, 4 miles from NELSON WOLF STADIUM. Relax in our large OUTDOOR POOL and HOT TUB. We have clean, safe, friendly business and leisure class accommodations. Extra large rooms with FREE high speed internet, FREE deluxe continental breakfast, FREE local calls, FREE parking, 25 inch remote controlled TV with premium cable, Showtime, ESPN and Spanish channels, microwave, refrigerator, blow dryer, in-room safe, iron and ironing board, work table & chair, electronic locks, bathroom amenities, self service guest laundry, pet friendly, business services including faxing & copying, handicap accessible rooms available, 24 hour front desk, daily maid service, convenient access to dining, shopping, golfing, Sea World, Toyota manufacturing plant, Six Flags Fiesta Texas, downtown San Antonio including The Alamo, River walk, San Antonio Zoo, Botanical Gardens, The Alamo Dome, Mission Trails and many more. ... more less
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- Also Known As:
- Carefree Inn Lackland Hotel San Antonio
- Carefree Hotel San Antonio
- Carefree Hotel Lackland