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“Great Space” 4 of 5 bubbles
Review of Hotel Valencia Riverwalk

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Hotel Valencia Riverwalk
Ranked #12 of 353 Hotels in San Antonio
Certificate of Excellence
Chatham, Illinois
Level Contributor
169 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great Space”
4 of 5 bubbles Reviewed November 21, 2013

I reserved a balcony room with a river view, but when we got there we clearly did not get a balcony room. The confusion happened because I also requested 2 beds. Well, the priority for us was the balcony/river view, but they thought our priority would be two beds. Apparently they have no balcony river view rooms with 2 beds - which is odd. So we moved to a beautiful room balcony/river view with a king bed. We were very happy. I felt they did a nice job fixing the problem caused by miscommunication. We spent every morning sipping our coffee on that balcony.
As an added bonus, there are two amazing restaurants right on the premises. We ate at both. And there is a very impressive fire pit in the hotel courtyard.

Room Tip: I would insist on a river view. After all, that's a huge part of visiting in San Antonio. Having...
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 2again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear 2again,

We appreciate you staying with us and taking the time to complete your review. It is great to see the issue with the room features was handled well by our team and that you enjoyed your new room. We are also glad to see you were able to experience both Citrus and Acenar. We are proud of the of the menu Chef Jeffrey has put together in Citrus.

Hopefully we have the opportunity to see you in the hotel again if you make it back down to San Antonio.

Sincerely,

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,817 reviews from our community

Traveler rating
    1,875
    526
    212
    132
    72
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432
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (673)
Date | Rating
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English first
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 20, 2013 via mobile

This is a beautiful hotel located right on the San Antonio Riverwalk downtown. The rooms are well appointed with big flatscreen TVs and comfy beds. There is a nice interior, open air courtyard with a nice water feature and fireplace. Free Wi-Fi in the rooms. Delicious on-site restaurant, full bar and very polite and helpful staff. This is my first stay at the hotel Valencia and I will certainly be back.

Stayed November 2013, traveled on business
Helpful?
1 Thank Utefan2427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear Utefan2427,

Thank you for staying with us and taking the time to complete the 5-star review. Your experience is important to us and we are truly glad to see you enjoyed your stay.

We look forward to seeing you when you return.

Sincerely,

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
carlsbad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2013

Great location, fantastic hospitality and all around great hotel,price wise a deal that can't be beat definitely will revisit. Also the hotel has a fun bar with a great atmosphere centrally located right on the river and within walking distance of everything needed

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lfsing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear Ifsing,

We appreciate you staying with us and taking the time to complete your review. We are glad to see you enjoyed both the atmosphere, and Vbar.

We look forward to seeing you again on your next visit. Let us know if there is anything we can for you until then.

Sincerely,

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 18, 2013

Fantastic bed. Great staff. good location to river walk. Felt very safe good security. Hip and stylish. Would stay again. Could use a bit more in room lighting.

Love the outdoor terrace!
Great bar food

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank owenschris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear owenschris,

We thank you for staying with us at Hotel Valencia Riverwalk and taking the time to complete your 5-star review. It's great to see you enjoyed your stay.

We look forward to seeing you in the hotel again the next time you are in San Antonio.

Sincerely,

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 16, 2013

Hotel Valencia Riverwalk was comfortable, clean, and relaxing. The bed was comfortable and we especially liked the courtyard area. We had a balcony room overlooking the courtyard and our son had a room directly on the courtyard. The water features throughout the hotel and courtyard area were relaxing. The bar had comfortable seating for relaxing before heading out to the riverwalk.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear Lisa T,

We really appreciate the 5-star review. It means a lot to us to see you enjoyed your stay.

We hope to see you in the hotel again if your travels bring you back to San Antonio.

Thank you!

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coloradp
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

I had the pleasure of staying for 4 nights to attend a conference. Thankfully the hotel where the conference was held was booked causing me to look elsewhere. HV had a very friendly and helpful staff. The bellmen were outstanding. I never entered/exited the hotel without one of them holding the door open. They constantly asked if I needed anything - cab, directions, etc... It was a little weird that the reception area is on the second floor which made check-in a bit awkward. I liked how people just stayed out of my way but were available if I needed anything. The room was excellent w/a couple of minor suggestions: Get rid of the plastic toilet seat and the incredibly uncomfortable desk chair w/their waffle seating and get shower curtain rods that are horizontal as the curtain bunched in the middle resulting in water to escape on the floor on either end requiring me to wipe it up. Overall the room was large by most standards and I LOVED the fact that the room and hotel in general were cool and not the typical warm and stuffy. The bed was very comfortable. The hotel has a nice bar and 3rd floor outdoor atrium with firepit. The Mexican restaurant attached to the hotel, Acenar, was outstanding as well. I ate there twice. I will definitely stay again.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank COLOFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear COLOFL Traveler,

We are truly glad to see you enjoyed your stay with us and appreciate you taking the time to complete your review. Thank you for taking the time to acknowledge the staff as well as the décor of the hotel.

We look forward to seeing you in the hotel the next time you are in San Antonio.

Sincerely,

Trent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jensen Beach, Florida
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 12, 2013

Great location on the Riverwalk .At the far end so not so noisy but still close to everything. Very attentive staff especially Omar, head of housekeeping. He went out of his way to meet our every need. The room was large and the bed was very comfortable. We especially loved the long counter that ran the length of the room instead of the usual desk. The hotel is a little on the dark side which we liked but if you like brightly lit places this hotel is not for you. Lovely restaurant where we enjoyed a nice breakfast.

Room Tip: Rooms on the river side are nice but can be a little noisy. We enjoyed the view and thought it was w...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Petrea969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, December 11, 2013
Dear Petrea969,

We are glad to see you enjoyed your stay with us. Omar is a great asset to the hotel and we all appreciate you recognizing his efforts. It is also great to see your take on our lighting. We try to be our own hotel and provide a unique experience.

We hope to see you again if your travels bring you back to San Antonio.

Thank you!

Trent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Valencia Riverwalk

Property: Hotel Valencia Riverwalk
Address: 150 East Houston Street, San Antonio, TX 78205-2223
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in San Antonio
#5 Business Hotel in San Antonio
#6 Family Hotel in San Antonio
#6 Spa Hotel in San Antonio
#7 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Official Description (provided by the hotel):
Located on the historic San Antonio River Walk, Hotel Valencia Riverwalk is a boutique hotel in San Antonio located in the heart of downtown. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is within walking distance of the Alamo and other downtown attractions and only a short drive to Sea World, Six Flags Fiesta Texas and various golf courses. Enjoy signature cocktails in Vbar and dine in the acclaimed Citrus Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary high speed internet and newspaper. ... more   less 
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Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio

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