We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area
Ranked #186 of 357 Hotels in San Antonio
Reviewed December 6, 2013

We stayed at this hotel as an overnight. It was very clean and quite spacious: Two Queen Beds and a suite with a sofa bed and an extra sectional. It also had 2 flat screen televisions. It is located right downtown in market square area. Very convenient location. If were to stay in San Antonio again to visit downtown. We would definitely stay here again. Breakfast was traditional but plentiful.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded December 9, 2013

Dear FHT-Texas Thank you for taking the time to let me know how your stay was and I would also like to "Thank you" for choosing The Holiday Inn Express Downtown Market Square for your hotel needs. If you should ever be in the area please call me to discuss rates. Once again, Thank You.

Sincerely,
Cindy Albano
General Manager
Holiday Inn Express Downtown Market Square
102 El Paso Street
San Antonio Texas 78204
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (264)
Traveler rating
Traveler type
Time of year
Language
  • More languages

149 - 155 of 264 reviews

Reviewed November 11, 2013

Stayed here for a convention. Property is quite far from Convention Center and River Walk area. Close to a major highway, freight train crossings (train horns all night), and other noise sources. Local area is pretty seedy industrial and abandoned properties, although the South Main neighborhood is nice. Once you are in the hotel, it's very nice and service was good.

Room Tip: bring ear plugs
See more room tips
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jwolfgang9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded November 12, 2013

Dear Jwolfgang9 Thank you for taking the time to let me know how your stay was. I value each and every response and use this tool to see how I can improve or better a guest stay. In the future you always have an option to be moved to another room if any sound is keeping you up or if you don't feel comfortable in any room that you were assigned. But regardless, I do apologize for the inconvenience during your stay. If you would like to discuss any issue, I am always available to you.

Sincerely,

Cindy Albano
General Manager
Holiday Inn Express Downtown Market Square
102 El Paso Street
San Antonio Texas 78204
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

We stayed there 5 days for our hotel convention. And room were ok compare to price we paid . We did not ask for every day room service while we were there. Front desk were good and so does other staff.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 36,149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded November 8, 2013

Thank you valued guest for your input on our hotel. I also want to thank you for letting me know
how fabulous the staff is. They strive on a daily basis to meet the needs of each and every guest. If you have any questions or would like to speak to me, please call me directly at the hotel. Once again, Thank you for choosing us.

Sincerely,
Cindy Albano
General Manager
Holiday Inn Express Downtown Market Square
102 El Paso Street
San Antonio Texas 78204
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

As an elite platinum member, I wonder if "anyone" ever actually reads the notes on incoming reservations for Priority Club Members? Profile contains information for high floor room, yet they pre-assign 1st floor room. This property was formerly another brand, which Holiday Inn allowed a franchisee to re-brand, as InterContinental Hotels seem all-too-eager to do oftentimes. As such, the public spaces are FAR too small for the size of the hotel, & results in the ENTIRE lobby area having to be used as the breakfast room. Business office? 2 computer in a corner with NO chairs since there is not room, so you have to stand to use them. And if you do stay here, DO NOT get rooms ending in even numbers. Insist on room ending in odd numbers & the lower the number the better. Why? Because the hotel backs up to a bar/ice-house/diner/picnic area (?) that seems to be a favorite of motorcycle fans. LOUD & continual bike noise until at least 230AM, so if you are a light sleeper forget. Odd numbered rooms are on the opposite side of the hotel at least, & the lower the number the farther you are away from the source of the noise --- although the lower the number the closer you are to the lobby & that noise. it's a no win situation if you like quiet & peaceful accommodations. The hotel is also past-due for an update, with worn & soiled furniture, though no complaints about actual housekeeping. Overall one of the least impressive Holiday Inn Express properties we have encountered. There are lots of other Holiday Inn property options in San Antonio, so choose one. Regular Holiday inn just a block up the street would be preferable.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank smvhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded October 29, 2013

Dearest Smvhou Thank you for your review. I also wish to apologize for any problems experienced at the hotel. I read each and every review to see how I can better the hotel.
In the future where ever you may be feel free to contact the staff in regards to a noise issue.
So that we can resolve the problem. If a hotel does not know about a problem we can't fix it or we can address it while it is happening.

If you wish to contact me in regards to your stay, please feel free to contact directly at the hotel.
Once again, I do apologize.

Sincerely,

Cindy Albano
General Manager
Holiday Inn Express Downtown Market Square
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

The hotel stay was right by the river walk. Not far to walk or less than 5 bucks for a cab. It's a great bang for the buck. Service was great and easy parking. I will book here again for the next trip to the river walk. Tours will also depart right by the hotel to keep from burning your own gas or the expense to park your own vehicle......

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Rbisby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded October 29, 2013

Thank you for choosing the Holiday Inn Express Downtown Market Square for you hotel needs.
We strive on a "daily" basis to meet the needs of each and every guest. If you have any questions or if you would like to contact me concerning your stay, please feel free to contact me directly at the hotel. Once again, Thank You.

Cindy Albano
General Manager
Holiday Inn Express Downtown Market Square
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013 via mobile

The staff was very friendly and helpful but there were a few little things that were just a little annoying. There were only two available outlets in the room and on one of them only to top plug worked. The breakfast was really lackluster. There was no way to warm the muffins and the layout was really inconveinant. The room was clean and there was a sliding door to seperate the bedroom and living room which was a nice feature. The internet was so poor it was unusable.

Thank Travisr1076
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded October 14, 2013

Dear Travisr1076,

Thank you for taking the time to express your thoughts and concerns. We are so pleased you found our staff to be helpful and friendly. Please allow us to apologize for the issues you had with your room accommodations. We also apologize our breakfast selections and our internet access was less than satisfactory. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 24, 2013

Good location close to riverwalk and food easily available around the area. The hotel room is clean and neat. Staff are friendly and very quick in getting us our room. Great hotel for a great vacation in San Antonio. There are ample parking space and I would definitely recommend to my friends to stay in this hotel. Most important, free wifi available. Coffee making available in the room. To improve further, free breakfast should be provided.

Room Tip: Individual units of A/C in rooms, any floor are all good. Only those near to the lift are a little n...
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Belle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this reviewResponded August 26, 2013

Thank you for taking the time to let us know of the Awesome job we did for you. We strive on a daily basis to meet the needs of each and every guest. If I can assist you in any other way, please feel free to contact me directly at the hotel.

Cindy Albano
General Manager
Holiday Inn Express Alamo Suites
(210) 277-1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Avenida Guadalupe
Fairfield Inn & Suites San Antonio Downtown/Market Square
Avenida Guadalupe
Holiday Inn San Antonio Downtown Market Square
Show Prices
Show Prices
Show Prices
Best Western Alamo Suites
#86 of 357 in San Antonio
528 reviews
Holiday Inn Express Hotel & Suit...
#175 of 357 in San Antonio
75 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

Address: 102 El Paso St, San Antonio, TX 78204-3101
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#73 Romantic Hotel in San Antonio
Price Range: $96 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Holiday Inn Express San Antonio Downtown Market Area welcomes you. Located in the heart of downtown San Antonio, our all suite hotel has recently been renovated and is just a few miles from The Alamo, the downtown market district and the scenic River Walk, offering convenient access to the San Antonio International Airport. Our hotel is perfect for your next San Antonio vacation. This San Antonio hotel in the downtown market district provides easy access to area attractions including Sea World of Texas, the San Antonio Zoo, Six Flags Fiesta Texas and Splashtown Water Park. Many popular shopping destinations are also nearby, such as the Rivercenter Mall, El Mercado Market Square and the North Star Mall. Other area attractions not far from our hotel in San Antonio include the Alamodome, the San Antonio Convention Center and the AT&T Center, home of the San Antonio Spurs.Business travelers will enjoy a stay at our newly renovated hotel in downtown San Antonio due to its close proximity to companies such as Tesoro, Xerox, Washington Mutual, IBC, Toyota and SBC. Our San Antonio hotel is just 15 miles from the San Antonio International Airport.During your stay at our San Antonio hotel, enjoy the 24-hour fitness center, heated, outdoor pool, relaxing whirlpool and complimentary hot breakfast bar. Check out the discount rates on our quality San Antonio hotel rooms by the River Walk and start planning your visit today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites San Antonio-Downtown Market Area
Holiday Inn San Antonio
Holiday Inn Express San Antonio
San Antonio Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing