Once this place really gets going, it's going to be wonderful. As it stands, they still have some things that need 'tweaking' due to their being very new.
The decor is lovely. The staff is exceptionally accommodating. In room amenities are lovely. Unfortunately they are so new, they don't have a convenience store or vending on site. What does that mean? You have to use room service for the smallest thing - even ice! So either make sure you have a car so you can drive out and stock up or bring lots of $1 bills for tipping.
The spa must be fantastic as it was completely booked and I was unable to get in while I was there. The fitness center is absolutely state of the art (small, but really good). The food that I experienced was excellent and the staff...can't say enough great things about the staff.
The rooms are spacious and well laid out. Ladies, I hate to say it but the bathroom lighting is absolutely awful. The 'make up' area in the foyer (between the two closets) is inadequate as well for makeup application. They really need to work on this! Otherwise, the bathroom was lovely.
Beds are large, pillows are comfy but sheets are a bit rough. My fellow travelers even commented on the sheets the next morning, so I know I wasn't the only one who felt that way.
If you can get a room with a balcony, do it!
Overall, the property has tremendous potential. They just need to get some of their 'ducks in a row' and they will be a great travel experience!
- Official Description (provided by the hotel):
- Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more less
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