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“Posh Hotel at a Reasonable Price”

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Eilan Hotel & Spa, Autograph Collection
Ranked #16 of 354 Hotels in San Antonio
Certificate of Excellence
Haslet, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Posh Hotel at a Reasonable Price”
Reviewed March 18, 2012

I took my family here for a couple of days over spring break; March 15-17. It's right next to Six Flags Fiesta and about a 15 minute drive to Sea World. The place is immaculate and posh. The staff are friendly and accomodating.

Be advised that there is still construction going on around the hotel property. The out door swimming pool should be finished in time for summer. The condos next door are empty and aside from the in-hotel dining there is nowhere to eat close by.

When this community is finished it's going to cost you double to stay here. Take advantage of it while you can.

Oh, and a bit of a warning, there is no self park. You must Valet Park your car, there is a fee of $25 a day. The valets were nice but screwed up the slot where you put the key for my wife's BMW. It's almost like they tried to put a different key in the slot or weren't aware that you have to push in the key to get it to eject. Eithere way it's broken.

Room Tip: Get a room facing away from the parking lot.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank jimboz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EilanHotel1, General Manager at Eilan Hotel & Spa, Autograph Collection, responded to this review, March 20, 2012
Thank you for choosing Éilan Hotel Resort and Spa for your family vacation in San Antonio, TX. While our resort is in the final stages of completion, we are pleased that you enjoyed the facility and hope that you were able to take advantage of our indoor heated pool, resort spa and our celebrity chef inspired restaurant, Sustenio. We are happy to hear that Éilan’s close proximity to Fiesta Texas and Sea World provided plenty of entertainment options for you and your family. Please let us know if we may contact you by telephone or email to discuss your BMW key slot.
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767 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2012

Wonderful place. Yes I would go back. Service was great. One bad experience with the host in dining room. She took our name to be seated and never did. The restaurant was empty. Mgr came and seated us, who was very pleasant. I guess she was having a bad morning. Go figure.

  • Stayed April 2011
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank graysjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EilanHotel1, General Manager at Eilan Hotel & Spa, Autograph Collection, responded to this review, March 20, 2012
Thank you for choosing to stay with us at Éilan Hotel Resort and Spa and for dining in our signature restaurant, Sustenio. We are delighted that you enjoyed your experience and appreciate your valuable feedback in regard to service in Sustenio. Our Executive Chef, David Gilbert, is bringing magnificent and novel ideas to the culinary world, in San Antonio and beyond, and strives to create elevated contemporary cuisine that is still approachable, and always sustainable. We hope to welcome you back to Éilan Hotel Resort and Spa again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 12, 2012

This weekend was a special treat. We started the weekend enjoying a wonderful dinner at Sustenio where Executive Chef David Gilbert offers a wide variety of succulent dishes. The rooms were well appointed and the bathroom amenities are wonderful. The indoor pool was very nice and the staff was attentive and professional.

The view from our room provided a glimpse of the TX hill country with a view of the tennis courts and outdoor pool area.

A very short drive from Eilan Hotel are The Shops At LaCantera.

Eilan Hotel Resort and Spa was a wonderful experience and a destination you should plan to visit. .

Room Tip: Our room was very quite.
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  • Stayed March 2012, traveled with family
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Helpful?
1 Thank Marie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2012

WOW! What an amazing hotel sitting in a gorgeous setting. The hotel is brand new and it is appointed like the finest boutiques in US and abroad. The restaurant is equally sensational. Great shopping nearby too. Easy drive to/from airport.

  • Stayed February 2012, traveled on business
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Helpful?
4 Thank Timothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2012

Eilan Hotel Resort and Spa is the premier place to stay in San Antonio. Even though your in the middle of the city the ambiance of the atmosphere and the hotel remind me of my stays in Europe. Rooms are so detailed and the amenities in the room make your stay more comfortable.The Sustenio restaurant is an absolute must if you are staying at the hotel, or even for a special night out.. G

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank amypearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas G, Manager at Eilan Hotel & Spa, Autograph Collection, responded to this review, January 8, 2013
Thank you for choosing Éilan Hotel Resort and Spa as your Resort Getaway Destination. We are truly delighted that you enjoyed your stay with us. Your feedback and compliments are greatly appreciated and we will absolutely share them with the Eilan Team. We look forward to hopefully welcoming you back for our one year anniversary! Thank you for being the first guests to review us on Trip Advisor!
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Additional Information about Eilan Hotel & Spa, Autograph Collection

Property: Eilan Hotel & Spa, Autograph Collection
Address: 18603 La Cantera Ter, San Antonio, TX 78256-2520 (Formerly Eilan Hotel Resort & Spa, Autograph Collection)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Eilan Hotel & Spa, Autograph Collection 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more   less 
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