The hotel was within walking distance of River Center Mall. Very nice rooms and decor, but the internet was not working for half of our stay. Our room had a smoke odor, and we were told someone would be up to check on our complaint, but no one ever came. We finally told front desk to cancel since the odor was not as strong, and we needed to leave the hotel. That is poor customer service in my opinion. The rooms were nice and loved the water pressure in the shower! I would still recommend staying here, but would reccommend the internet problems be corrected. Staff said it was a common occurrence.
- Official Description (provided by the hotel):
- Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more less
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- Also Known As:
- Best Western Sunset Suites - Riverwalk Hotel San Antonio
- Best Western Riverwalk
- Best Western San Antonio
- San Antonio Best Western