We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient to DownTown at a reasonable price.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Sunset Suites-Riverwalk
Ranked #44 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed November 13, 2013

The rooms are large and very clean .The Hotel is only 64 rooms .This was my second stay there and alphas been good.The breakfast is from 6 to 9 and is good. The coffee is excellent and the staff through out the hotel is great.You can walk 4 short blocks down Commerce and be on the River walk and mall.You can get a day pass on the Buss that stops right by the hotel for $4 and ride and get on and off all day--great way to see San Antonio and not have to drive and park.Parking at the hotel is free and close to the front door.--enjoyed my stay

Room Tip: Te first and last rooms on each floor are larger and have 2 double beds but they are all good.
See more room tips
  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bobby f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 14, 2013

Wonderful to have you back and we look forward to seeing you again soon. So glad that you have found the perfect location for your San Antonio visits. Our goal is to make your getaways memorable and will continue to wow you each time...come back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,217)
Traveler rating
Traveler type
Time of year
Language
  • More languages

746 - 752 of 1,217 reviews

Reviewed November 11, 2013 via mobile

We were pleased with out choice of hotel. It was a short walk to Riverwalk. Each morning we had a full breakfast before starting out touring. The only glitch was our third day. We retuned after 4pm hoping to rest before dinner and our room hadn't been made up yet. We had to wait in the lobby until it was ready. In the maid's rush to get our room ready she didn't empty trash or replenish our lotion. When I got out of the shower I had to send my husband to the lobby to get some for me.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 14, 2013

We are so pleased that you sent your vacation with us, and overjoyed that you enjoyed your stay...please excuse the glitch in the resupply of your lotion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

One reason to stay here is that you are only ten minuets walk to River Walk and don't have to pay for parking. The room was large and clean when we arrived. The breakfast was what you would normally expect from a Best Western with the added extra of having proper cutlery instead of the plastic equivalent . The only problem we had that our room wasn't cleaned on the second day and that another guest had been given the same room. We mentioned this on our departure and was given a discount. Despite this problem I would stay here again.

Room Tip: We stayed in a room near to the road and it was a little noisy
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JDSYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 14, 2013

Great to have a guest from the old country. I grew up in England and it puts a big smile on my face when I see England/U.K. on our reg cards...hope to see you back soon, and bring some Marmite with you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

We have stayed here a couple of times. The rooms are quite large and comfortable. The breakfast is an added plus. To get to the river walk you can either walk it (a good half mile) or you can catch a shuttle just outside the hotel for $1.20 one way. What we found is that there are several nice restaurants and bars located within walking distance of this hotel (on the same block!). The only negative of this property is a lack of a hot tub or swimming pool. An exercise room is located in the mezzanine and it is adequate for a good workout. The staff is wonderful and make you feel welcome. Will stay here again.

Room Tip: We stay on the upper floors. Less traffic noise.
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frank V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 14, 2013

Always great to see our guests back with us and we look forward to seeing you again. Can't beat the location and walking distance to all the sites, with free parking, full buffet breakfast, freshly made by our chefs, and the of-course our wonderful staff...great to hear the same from our guests. See you again soon and thank you for your continued business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

The location here is perfect. Not only are you close enough to all the San Antonio Riverwalk activities. The access to and from the main thoroughfare is very convenient. The accommodations here make this the only place I will stay when in San Antonio. Service from the staff is excellent. Jeremiah Adams makes the place very comfortable.

Room Tip: Rooms on north side are quieter.
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charlesb653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 8, 2013

We ARE the only place in San Antonio, not sure why anyone stays anywhere else, other than we may get sold out :). Thank you for your compliments. Glad we lived up to expectations and look forward to seeing you again, soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

So they had nice big rooms, everything about the hotel was nice with a few exceptions, the rooms on the ground level, you get a lot of street noise, we had no hot water one morning and the front desk told us that the pipes had frozen (it was above 50 degrees) we had to park into overflow parking and our truck was broken into and my laptop was stolen.....over all it was nice for a downtown hotel

Room Tip: Don't get a ground level room and don't park in the overflow parking
See more room tips
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tiredpuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 6, 2013

I really wonder if we have the correct hotel here! I'm so confused, we do not have freezing days in San Antonio, plus if anything we get comments about how hot the water is. What's more troubling is that our new overflow lot is right across the street at a high-rent private condominium complex with cameras and security and we have no reports of an incident on their lot. I would love to get a copy of a police report so I can follow up on it for you. We'd love to see you back in San Antonio and show you a better time. Visit US next time you're here.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

If your main destination is the Alamodome, this is a great place to stay with free parking, wifi and a hot breakfast. The room has lots of room and the bed is comfortable. Only negatives are loud a/c, thin walls (when TV wasn't on, could hear the conversation in the next room word for word) and uncomfortable sleeper sofa, but most sleeper sofas are.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this reviewResponded November 6, 2013

Absolutely right about the Alamo Dome, literally in our front yard. Brand new mattresses for the sleeper sofas are on the way...come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Best Western Alamo Suites
#93 of 357 in San Antonio
522 reviews
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#10 of 357 in San Antonio
1,168 reviews
Show Prices
Show Prices
Show Prices
Arsenal
La Quinta Inn & Suites  San Antonio Downtown
East Side
Best Western Premier Historic Travelers Hotel Alamo/Riverwalk
East Side
Staybridge Suites Downtown San Antonio Convention Center
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Sunset Suites-Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Sunset Suites-Riverwalk

Address: 1103 E Commerce St, San Antonio, TX 78205-3305
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#51 Family Hotel in San Antonio
Price Range: $93 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Best Western, Hotwire, Expedia, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing