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Best Western Plus Sunset Suites-Riverwalk
Ranked #36 of 354 Hotels in San Antonio
Certificate of Excellence
Reynosa, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We loved it and we'll be back!”
Reviewed August 14, 2011

I consider that the room was very clean and comfy, it had everything we need, employees at the hotel were very kind and with a great attitude. Even if we had to walk under a pass by the expressway, it is very near to river walk, we liked a lot.

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Oirame79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, August 15, 2011
We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,156 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2011

Yes, We love this hotel and especially the great service we get there !!!!!
Greatly staff and breakfast is GREAT !!!! THe location is wonderful, we go to the river walk, Riverwalk Mall, and of course the RIVER WALK, and at night if we want to get a couple of drinks we just walk outside down the side walk and we find great places to hang out. I do recommend this hotel and all their great services and location.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Bigdaddy48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, August 15, 2011
We agree, why pay $50 more when you can park for free at the hotel and walk five minutes to the Riverwalk...thank you for stating the facts.
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Center Moriches, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 6, 2011

the gas lights at the front entrance were a nice touch that you don't see.Nice hotel,clean with friendly staff,all smiles.Good breakfast and only a short walk to riverwalk.Would definitely stay again.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Movine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, August 15, 2011
The Gas Lights, Glass Doors, Brass Ceiling Tiles and Hardwood Floors are all part of the embiance of the late 1800's, when the original building was erected. Although the main building housing the guest suites is only a decade old, it still carries the decor of the old magical days. Thank you for your feedback. Hope to see you again, soon.
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Hampton Bays, New York
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 3, 2011

I was there for the WNBA All-star game. The staff was so friendly and helpful . The Hotel is spotless! The Buffet for $3.55 is such a bargain, that people from other Hotels come to it. I was on the 3rd floor. The hotel is well insulated so your room is quiet. I had a small welcome basket in my room when I arrived! Nice Touch! I would stay here again in a minute! Be warned if you stay on the Riverwalk it is very noisy - this hotel is only 2 blocks from there and a peaceful oasis!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Livewithpassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, August 15, 2011
Glad you enjoyed the welcome basket...special treat for our Best Western Rewards Members.
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Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2011

We recently stayed for three nights and were very satisfied. Clean, quiet, close to Riverwalk, good breakfast including coffee, and front desk girls, especially Lakeisha, were very helpful.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Stoughton51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rowlett, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2011

The price was right, the area was not frightening, breakfast was excellent, our rooms were clean and everything worked. Sunset Suites is well maintained, it looked new, the maid service was prompt and very good. We walked to all the downtown Fiesta Week attractions and the RIverwalk, and during Fiesta Week you really don't want to drive or park if you can keep from it. Highly recommended.

  • Stayed April 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LCClower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BexarHotel, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, July 22, 2011
Great to get your feedback. Fiesta was back in April but I guess it took a couple of months to recover from the parties, LOL...glad you enjoyed our great city and of-course the hotel. Hope to see you soon and we'll keep the festivities going for you,
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La Joya, Texas
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 7, 2011

We didn't end up staying at this hotel due to an error by our travel agent. They never actually made the reservation with the hotel. So when we arrived we had no room, but it was not the hotel's fault. However, the front desk staff were extremely helpful in trying to get all the information. The manager was able to find a free room at another hotel and even convinced the manger of that other hotel to match the rate we had been given originally. The staff spent a good hour repairing a mistake that wasn't even their fault. For this I commend this hotel.

  • Stayed March 2011, traveled with family
    • Service
Helpful?
1 Thank Navaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BexarHotel, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review, July 22, 2011
I'm so sorry the Travel Agent messed up your trip BUT very glad we were able to help and make a new friend. We hope you'll call us direct next time for the Best Available Rates and the assurance that your reservation will be handled professionally and correct. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Sunset Suites-Riverwalk

Property: Best Western Plus Sunset Suites-Riverwalk
Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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