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Microtel Inn & Suites by Wyndham San Antonio Northeast
Ranked #243 of 358 Hotels in San Antonio
Reviewed April 24, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank William E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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426 - 432 of 492 reviews

Reviewed April 22, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank Stacie D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded June 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 20, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank J S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 16, 2013

Well I had an intresting experience staying at this hotel with my husband over the weekend. First of all we were staying here with a Goverment/Military rate however I would not stay here at full price. When we arived the room was weird to say the least with mirrors everywhere. It looked tidy on the surface and so we left to pick up some things. When we returned we planned on going to dinner so I changed and at that point I noticed a bug (which looked an awful lot like a cockroach to me) under the side table which was attached to the wall. We went to the front desk and talked to Janet about the issue. Now, typically after something is found in a room the hotel will try to compensate you in some way, however this was not the case with us. Actually Janet was pretty rude both when I went to talk to her and prior when we went down to the loby for ice. Well anyway she would not move our room but she did go up and take it out of the room for us. She stated it was not a cockroach but rather a cricket. In addition there was a dead bug which looked like a cockroach to me but Janet insisted it was a "june bug". Now regardless of these being crickets, roaches or "june bugs" I felt like the hotel could do more then just clean it up. I also felt bad about having her do it when I could have but to be honest she was not that nice, however I am sure management has a lot to do with this. Now lke I said the room looked tidy on the surface but housekeeping did not do a good job in there
there was hair in the bathroom and a sticker on the wall. The artwork in the room had mold on it and the drawers under the seating area were broken. Outside of the room the stairway hall was dirty and really needed to be vacuumed. There was also a lot of dust behind the soda machine and moldy looking towels around the broken ice machine. Oh and the June bug. Now I understand this is Texas and the whole state is full of nasty bugs... I do think they could do a better job of hiding them.
Other then some cleaning issues and sour staff the hotel is in an easy and somewhat decent location. I never felt unsafe staying there. The poop was tiny and I really wanted to swim but it was full of grass from the landscapers, this of course is not the hotels fault.
Finally the breakfast was pretty good with sausage, biscuits, cereal, oatmeal, milk, juice, coffee, Bread, and fruit. The gentleman working at checkout was very nice.
Now I am by no means saying do not stay here, all i am saying is that we didn't have a good experience here. I hope this hotel the best and hope they are capable of taking constructive criticism.

Room Tip: Clean the room before you get to cozy.
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Sleep Quality
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1  Thank Sarahrose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

Thank you for leaving us a review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We have notified the correct departments to ensure this does not occur again.
-The Management Team of Microtel Inn & Suites by Wyndham

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Reviewed April 10, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Eric R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 7, 2013

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank Janice G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 6, 2013

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kitty M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
microtelsanantonio, General Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this reviewResponded May 31, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham San Antonio Northeast

Address: 3911 N Panam Expy, Ih-35, San Antonio, TX 78219-2204
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #243 of 358 Hotels in San Antonio
Price Range: $61 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham San Antonio Northeast 2*
Number of rooms: 50
Official Description (provided by the hotel):
Have a sunny stay at our Microtel Inn & Suites by Wyndham San Antonio Northeast hotel. Our clean and accommodating guest rooms were designed with your comfort in mind, featuring thoughtful amenities to brighten your stay. ... more   less 
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Also Known As:
Microtel Inn & Suites San Antonio Northeast Hotel San Antonio
Microtel Inn And Suites San Antonio Northeast
Microtel San Antonio
San Antonio Microtel

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