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“Outstanding experience”

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Hampton Inn San Antonio Downtown (River Walk)
Ranked #82 of 357 Hotels in San Antonio
Reviewed March 5, 2008

We spent a morning looking at almost all the RiverWalk hotels and then chose this one which is not really on the River Walk but is very close to everything. We booked 3 nights and were so pleased that we stayed an extra night.

We often stay at Hampton Inns, and we thought this was the best one we've tried. The staff was so friendly and kind. When I mentioned in conversation to the checkout clerk that we had an early flight, the next day, she gave us 2 boxed breakfasts even though we wouldn't be staying there the night before our flight. We saw a cleaning lady stop what she was doing and get other extra cleaning equipment to clean up a spill she saw in the elevator. When we needed a certain size of cardboard box to pack something, the staff found one for us.

Other reviewers have mentioned noise, but we didn't hear any. We thought everything was perfect: bright and clean, comfortable beds, good breakfast, etc. Parking is free, a rarity in downtown San Antonio.

You can sightsee without using your car. The location is only a couple of blocks from the beginning of the RiverWalk boat tours (which is inside the River City Mall.) The Hampton is equally close to the Alamo and to the trolley tours which depart from Alamo Plaza.

  • Stayed: January 2008, traveled as a couple
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1  Thank froomsarnia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 - 955 of 1,032 reviews

Reviewed February 26, 2008

We were disappointed with our stay at the Hampton Inn San Antonio Downtown Riverwalk. We had reservations for three nights in February 2008, but we ended up checking out a day early because we felt the hotel was not only overpriced but was the worst Hampton Inn we had ever stayed at. We paid $159 per night which is more than we have ever paid for a stay at a Hampton Inn. First, this hotel is not on the riverwalk. It is a 5-10 minute walk to the riverwalk, so it is close to the riverwalk, but all the same, not on the riverwalk. We stayed in room 631, which looked right out onto the freeway. When we first got to the room we noticed that we had no soap and no shampoo. I had to call the front desk and have soap and shampoo delivered. I also noticed that the cleaning staff had left a piece of garbage on the floor between the chair and ottoman. I already had a bad feeling about the housekeeping staff so I decided to leave the paper there and see if the crew would get it the next day. On the second afternoon we came back to our room to find that housekeeping still did not remove the paper! The piece of paper was still in the same exact place we found it on the first day! Also, on the second afternoon we came back to the room and found the bottle of shampoo we had finally obtained on the first day was now gone, and, once again, two days in a row, we had to ask the housekeeping crew to give us shampoo. The ironing board was broken so we had to iron with the ironing board lying across the desk. After the first night, the toilet began to stick and we had to jiggle the handle after using it. During the first night, we were awakened by the sound of traffic on the freeway, a train and a fire engine. Also, on the last night the air conditioner went on the fritz. The breakfast was the worst breakfast we have ever had at any Hampton Inn. I guess my last complaint would be that when leaving the hotel everyday, the laundry room doors were wide open and the inner workings of the hotel's laundry system were fully visible to the guests. Overall, it just seemed like this hotel was cheap and definitely not on par with any other Hampton Inn we have stayed at. I would not recommend this hotel.

  • Stayed: February 2008, traveled with family
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5  Thank kristylwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2007

Great location, good breakfast, nice and professional staffs, complimetary internet, very clean room, comfortable beds... Everthing is pefect except the noise- baby crying, people talking, coughing, trains, cars... I barely went to sleep at first night. If you can stay with the noise, it is the best option in town.

  • Stayed: November 2007, traveled with family
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3  Thank ChristinaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2007

Great location, wlak to The lamo and Riverwalk. A great littrle hotel Good breakfast. 100% Guarantee if not satisfied. The maid forgot to make up our room. We returned late at night. Went to The check in desk. They apologised , gave us clean towels and DID NOT CHARGE US. What mored can you ask for.

  • Stayed: October 2007, traveled with friends
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1  Thank coateseric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2007

when we arrived we were allowed to check in a little more than an hour early, which most hotels that is a HUGE no no. the rooms were nice and clean, the bed was soft, and the hotel staff were very friendly, always asking how we were and if we needed anything. The breakfest was a simple layout with the usual fruit, bagels, toast, oatmeal, and they would change the hot items to something different every morning. my only complaint is that the pool is to small but I did notice a sign saying the pool would be closed starting I believe in oct. for construction so hopefully they will make it bigger. Parking was FREE not something common in San Antonio and there was ample parking so noone should go with out a space. great stay for the value.

  • Stayed: August 2007, traveled with family
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Thank wildheart78us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2007

The hotel was very nice. However, booked the room through Hotwire and pre-paid; two days after checkout, the hotel added charges. Hotel acknowledged the mistake, however, not anxious to correct.

  • Stayed: July 2007, traveled with family
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2  Thank IdahoRiver_Rat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2007

Stayed here for a convention in San Antonio. Tourist season, and a convention - so hotels were all very high. This is a very nice Hampton Inn, and with a great breakfast, and free parking (a rarity in the area).
Overall - a great value. About a 10 minute walk to the Riverwalk and River Center Mall.

  • Stayed: July 2007, traveled on business
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3  Thank ump2please
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn San Antonio Downtown (River Walk)

Address: 414 Bowie Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in San Antonio
#70 Family Hotel in San Antonio
Price Range: $97 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio Downtown (River Walk) 2.5*
Number of rooms: 169
Official Description (provided by the hotel):
Located just 2 blocks from the River Walk, Rivercenter Mall,and the Henry B. Gonzalez Convention Center. Around the corner from the Alamo, the Hampton Inn San Antonio-Downtown (River Walk Area) is ten minutes from the San Antonio International Airport. Settle into a comfortable guest room with thoughtful amenities for work and relaxation. Enjoy free high-speed internet access, type away on the handy lap desk or curl up in front of the in-room TV. Start the day right with Hampton's free hot breakfast served daily from 6a to 10a. Stay connected on the lobby computer with free high-speed internet, fax and photocopying. Enjoy a workout in the fitness center or swim in the pool. ... more   less 
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Also Known As:
Hampton Inn San Antonio Downtown (River Walk) Hotel San Antonio
Hampton Inn Downtown San Antonio
San Antonio Hampton Inn

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