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“The dirty room made for a less than perfect getaway.”

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Hilton San Antonio Hill Country Hotel & Spa
Ranked #73 of 354 Hotels in San Antonio
Certificate of Excellence
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The dirty room made for a less than perfect getaway.”
Reviewed March 21, 2014

Lobby was nice and clean but out of the many staff encountered only one greeted us. As we entered the room I noticed the lamp shades were stained, entered the restroom the wall in there was stained, there was a stain on towels, and on the ceiling a half done repair job made the room even tackier. Since we were only sleeping that night we stayed but in the evening when we walked out by the lobby out to the fire pits no one acknowledged us. I've had better service at local small chains.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Qtkitzy2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
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English first
Fort Worth, United States
1 review
Reviewed March 19, 2014

Our overall stay was pleasant just was not pleased at the fact that a hotel this nice does not offer complimentary breakfast and considering the rates that you pay for staying there and most motels offer complimentary breakfast

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Catisha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 18, 2014

We were planning on going to Sea World and wanted to stay somewhere close. It was less than a mile away! This hotel was beautiful and everything I wanted for our family! The staff was very friendly and always available for questions. The rooms were clean and very comfortable! Love the beds with the down conformers and soft linens! What was so great was the activities they had for the kids. They have 3-4 huge bon fire pits surrounded by chairs with cushions. Every night they played a Disney movie outside by the fire pits for the kids. They also had "smore kits" for the kids to enjoy around the fire. It also had a nice pool with a beach side and a large jacuzzi. There was an outside bar and grill that was very convenient for hotdogs and hamburgers made right there while you wait. AT night, the bar served popcorn and sodas for the kids while they watched the movie. Just an all around great experience!!! I would highly recommend this hotel! We will definitely be back!

Room Tip: Having a room facing the fire pits with balconies was a neat experience because the kids could watch...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reevndee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2014

Enjoyed our stay and appreciated the shopping & dining suggestions from your staff. The location was quiet and I enjoyed very restful sleep, something that does not occur very often in other hotels in the city. The Only thing I would change is the quality of the breakfast buffet.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank S1978ICwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 17, 2014 via mobile

"Oh we are definitely coming back here mommy!" coming from a 17 And 8 y.o. Location is great with good places to eat nearby, friendly staff and clean rooms. It was a very good weekend getaway for my family and together with 2 other family who also stayed here at Hilton, we are happy customers.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryTes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laredo, United States
1 review
Reviewed March 17, 2014

great stay, a/c had gone out but was aware of it before and was made accommodations, and everything was ok afterwards was not upset about that. wi-fi internet is extremely slow, we gave up on the internet and just went to bed.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Arturo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2014

Great Location, However the shuttle to SeaWorld is not free, you must purchase a card that starts at $10 and up to $40 that gives you unlimited hamburgers, hot dogs, popcorn, and soft drinks. The room was very clean, however there was signs of water damage on the ceiling of the bathroom, that could have been corrected. The staff seemed to be very new, and inexperienced.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Property: Hilton San Antonio Hill Country Hotel & Spa
Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Family Hotel in San Antonio
#60 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Official Description (provided by the hotel):
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 
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Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson

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