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“Do Not Got There!”

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Americas Best Value Inn - Medical Center
Ranked #197 of 355 Hotels in San Antonio
Monterrey, Mexico
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Do Not Got There!”
Reviewed August 1, 2007

Trying to do things in the right way, I called from Mexico to cancel my reservation in this hotel (about 12 hrs prior to arrival) and the person in charge, first of all, didn't want to tell me his name, then he told me that he was going to charge my credit card for two nights. I tried to explain that normally hotels has a one night charge policy for no show or cancellation, but he, in a very rude, mean and unpolite manner, told me that "...in his country and in his hotel, he could make the rules and because he said so, he could charge 2 nights or more if he wanted to..." and also told me that because I'm mexican, my complaints didn't apply in the USA...

As you can see, this is very discriminatory, racist and totally unacceptable treatment from the manager-owner in this hotel. Currently, I'm trying to address this issue with the right people in this company and If I need to, I will contact the CEO until I get a satisfactory explanation about this mistreatment

In the meanwhile, at least for all my connationals, I'm recommending to stay away from this company and to tell others about this.

Best regards

  • Disliked — The attitude of the manager-owner
  • Stayed August 2007, traveled with family
    • Value
    • Service
Helpful?
6 Thank Ahco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
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Date | Rating
  • English first
  • Any
English first
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Additional Information about Americas Best Value Inn - Medical Center

Property: Americas Best Value Inn - Medical Center
Address: 3782 NW Loop 410, San Antonio, TX 78229-3622
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #197 of 355 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Medical Center 2*
Number of rooms: 26
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Medical Center of San Antonio, Texas. Located in the northern part of south Texas, San Antonio is the epicenter of Tejano culture and Texas tourism. It is famous for Spanish missions, the Alamo, the River Walk, and the Tower of the Americas. San Antonio is home to the South Texas Medical Center, Norris Conference Centers, San Antonio Spurs, and the annual San Antonio Stock Show and Rodeo. Six Flags Fiesta Texas, San Antonio Museum of Arts, Kelly Air Force Base, San Antonio Children's Museum, Ripley's Believe It or Not, San Antonio Zoo, and the Botanical Gardens are all less than a 10 minute drive from our hotel. Local restaurants within walking distance include Jim's Restaurant, Turquoise Grill, and Denny's, Taqueria -Rodeo-Jalisco Mexican Restaurant, Jack in Box, and Luby's. ... more   less 
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