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“Wonderful Discovery”

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Staybridge Suites San Antonio - Airport
Ranked #101 of 354 Hotels in San Antonio
Certificate of Excellence
Alamo, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful Discovery”
5 of 5 bubbles Reviewed July 2, 2014

This was our first stay at a Staybridge and we were sold! Comfortable rooms, wonderful breakfast. After that, we decided to stay at one of these hotels whenever possible. We were traveling with two granddaughters and they were in awe of the room!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ERNEST M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, July 13, 2014
Ernest,

Thank you for discovering our hotel and for the kind words! We are thrilled that you have made the Staybridge Suites your brand of choice; so with that being said….welcome to the “family!”

Have a safe and wonderful summer!
Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    104
    51
    11
    1
    5
See reviews for
62
30
10
48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rhode island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

Stayed here for 5 days and enjoyed every minute.
First, the room had a full kitchen- fridge, stove, dishwasher, sink, coffee maker, toaster, microwave, dishes, etc also sitting area for two

Next, there was a living room with a full couch and a chair along with a flat screen tv.

The bedroom was in a separate room, including two doors for privacy. Mine was a king size with two night stands and another flat screen tv.

The bathroom had a tub/ toilet and the sink was outside of the bathroom with a good size closet ( hangers, shelves, iron and board)

The room was clean and the bed was extremely comfortable. Had trouble sleeping when I came home.

They have hot breakfast which I didn't get to enjoy due to leaving too early in the morning. I was in San Antonio for my boyfriends BMT graduation. This took place at Lackland AFB which was a very easy commute. Hotel is right off the highway and it only took about 30 mins to get to base

There was also a roof too pool with a spa and grills. Chairs to lay on and a covered sitting area.


My overall stay at the staybridge suites was great. I will deffinetly be staying with this hotel again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Missyjeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, July 13, 2014
Missyjeanne

Thank you for the kind review and congratulations on your boyfriend’s BMT graduation! We are grateful you selected our hotel and wish you the very best this summer!

As soon as you’re ready to return, please do not hesitate to contact us directly as we are always happy to welcome our repeat guests.

Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadalbin, New York
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

I was a bit set back when my company put me in a hotel off a highway (was hoping for Riverwalk accommodations). But the Staybridge was stellar! From the spacious suites to the free appetizers and drinks, everything was wonderful. Hotel was quiet (I have never slept so soundly at a hotel), clean and modern... Suites even had complimentary popcorn.

Would recommend to anyone and will definitely be back!

Room Tip: Only gave location a 3 because you need a rental car to get around... They say it's walkable, bu...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RLG5771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, June 16, 2014
Thank you so much for taking the time to review our hotel! We are delighted your stay turned out to be “stellar,” as I know you were initially hoping for Riverwalk accommodations. We truly thank you for being our customer and we’ll be here if you need us next time!

Have a wonderful week!

General Manager, Staybridge Suites
San Antonio Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, Colorado
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 15, 2014

This was a nice extended stay hotel. Unfortunately, our room was right outside the pool. The pool is supposed to be closed at night, however there were people partying well past 2am by the poolside. I called the front desk several times and the gentleman told me I wasn't the only one who had complained and that he had asked the people outside to keep the noise down several times. I don't know why he didn't tell them to go inside because quiet hours are quiet hours.

Anyway, if I had gotten some sleep, it would have been a nice stay.

Room Tip: Don't stay near the pool if you want to sleep.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank lyssak11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites San Antonio - Airport, responded to this review, June 1, 2014
Dear lyssak11,

Thank you for writing a review about your recent stay with us. I'm truly delighted you liked your room accommodation. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret that you were not satisfied with the service you received from our staff. I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2014

We booked this hotel using reward points and were very handsomely rewarded. The staff was friendly and most helpful. The room/suite was humungous and very well furnished. Breakfast was good and convenient and the hotel location is stupendous. Would definitely stay here again when visiting San Antonio.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, April 25, 2014
Thank you so much for your kind words and most importantly, thank you for being such a loyal IHG customer! We know it takes a lot of travel to earn a rewards stay; so handsomely rewarding you is our pleasure!

All the best from our Staybridge Suites San Antonio Airport family to yours,

Ronnie Andrade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate New York
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

This is my new favorite hotel when I am in San Antonio for business. They meet the federal per diem rate. The breakfast is teriffic, and they offer a dinner (always a salad and perhaps tacos, fajitas, pizza, bratwurst or somethhing) plus beer and wine (all free) on Tuesday, Wednesday & Thursday. The hotel is spotless, DIY laundry is free. They SAY they only have maid service Mon-Fri but my bed was made every day; the maid even washed the dishes!. Don't worry about the airport location; I rarely even heard a plane. Very easy to get anywhere in the mornings. Kitchen had a stove for light cooking. Bed was comfy, everything worked. Pool was heated so could use it in February. Like I said, all you could need and more!!

Room Tip: I had a corner room next to the elevator and even that was quiet, so I don't think there's a...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RGC1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, March 18, 2014
Thank you so much for the kind words and for selecting our hotel for your lodging needs! I am happy to hear your stay went well and we are truly honored that you will think of us again should your travels ever bring you back to San Antonio.

All the best!
Ronnie Andrade
General Manager, Staybridge Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 14, 2014

I had the opportunity to stay at the Staybridge by the San Antonio Airport from August through October. It became our home for the 3 months that we were there. Not only was a Kitchen and Living Room available, but a bedroom that you could close off to have that at home feeling. The staff during this time were awesome. Always willing to accommodate the needs. Overall the food was better then most places that I stayed out. However they could have had a different variety everyone once in a while. Friendly place with evening social hours were people got together. Deborah, the Sales Manager was awesome in helping with all my reservation needs and making it feel like home. Thanks for all you did.

Room Tip: Ask for room with separate bedroom They have King and Queen and each one is great. But if you wa...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, March 18, 2014
Dave,
Thank you so much for being part of our family during your extended stay, I am happy to hear you felt comfortable here and we want you to know that you always have a home in San Antonio; right here with us at the Staybridge Suites San Antonio Airport!

Best Wishes!
Ronnie Andrade
General Manager, Staybridge Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites San Antonio - Airport

Property: Staybridge Suites San Antonio - Airport
Address: 66 N.E. Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in San Antonio
#65 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites San Antonio - Airport 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located in North Central San Antonio, this hotel location is just minutes from every area of town. This upscale all suite hotel has been designed to meet the needs of both corporate and leisure travelers looking for more space than offered by a standard hotel room. Choose the suite that's just right for you. Studio, one bedroom, two bedroom and two bedroom, two bath executive suites are available. All suites are equipped with a full kitchen that includes a cook top, full size refrigerator with ice maker, built in microwave oven, dishwasher, service for four and all the utensils you need to make your suite feel more like home. In addition, each room has a VCR, sleeper sofa, recliner, iron and ironing board, hair dryer and coffee pot and a television in every bedroom. During you stay you are invited to take advantage these exceptional amenities. Take a dip in the roof top heated pool and whirlpool. Use the barbeque grills located poolside as well. Join us daily for our free breakfast buffet or complimentary evening Sundowner held Tuesday through Thursday each week. We offer free hard wired and wireless internet in all rooms. Need to send or receive a fax or make copies? It's all free! Need the shuttle to take you to area restaurants, Northstar Mall or the airport? Just let us know and we are on our way. Send your clothes to the dry cleaners or wash them in our free laundry room equipped with full size washers and dryers. ... more   less 
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Also Known As:
Staybridge Suites San Antonio Airport Hotel San Antonio
San Antonio Staybridge Suites

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