I was in the area for a conference and booked in another hotel. After a terrible experience I took a cab to the Red Roof Inn were some others on my team were staying and to be honest did not have high expectations. I was completely impressed by Darlene Silva and the front desk staff - Debbie Harpster and Aldo Cortez. The welcoming manner, the get it done for the guest attitude and the genuine hospitality was top notch. I saw much of them over the weekend and had several interactions, all pleasant, all professional and all enjoyable. I also had the occasion to interact with Susie Cortez who was so kind to help me find a lost pin of recognition I had just received at the conference and gave me the magnet off of her own nametag to replace the missing magnet on my pin. Overall, just an unexpected pleasant and superb experience. I am glad for the negative experience at the other hotel that opened the door for my stay at the Red Roof Inn. Far better service and the price was nearly 35% less than my other booking!!
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- Also Known As:
- Red Roof Inn San Antonio - Airport Hotel San Antonio
- San Antonio Red Roof Inn