I don't even know where to start. I recently stayed at "El Tropicano Riverwalk Hotel." OMG, my stay there was horrible. Thank God is was for only 1 night. We went to the San Antonio Fiestas. Our check-in time was at 4pm, we showed up for check-in at exactly 4pm. Well, our 2 rooms were not ready. The clerk was the front desk was rude I asked him how long it was going to take for us to get our rooms? He said it could take 1 hour but he couldn't guarantee us the room within an hour. I told him we had a 10 month baby and we wanted to freshen up and rest a while. He looked at me like I was crazy. Well, we didn't get a room until 6:30 pm. We had to go to the nearest McDonalds to freshen up a bit. When we finally got the rooms, one room was on 1 floor and the other was on another floor. That was an inconvenience because of my grandbaby. Overall it was a horrible experience. if you are smart don't stay at this hotel.
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn