I'm giving this a 4 star (Very Good) due to the staff that we dealt with both times that we stayed. We have been two times, and both times had an issue that management had to deal with. They were so sweet...they are the only reason I would return after our experiences. They really seem to work very hard to please and keep the place clean. Seriously. We travel like several times a year, and this has to have the hardest working staff we have ever come across! Valet to housekeeping! What you should know: ASK if you are getting a bathtub...especially if you want one. Not all of their rooms have one...may just have a shower. It was fine for us this time, but in the past our kids were younger and would have needed the tub. This was our first issue. They had refinished the tubs, and while my little girl was taking a bath, all of the paint started chipping and she had it ALL over her! Took me forever to pick it off of her. I was NOT happy...but they were so incredibly nice about it...we still came back. Check your bathtub before you put your kids in it. :) Valet parking: It's great! Just pull up and they even help you unload your car at the front door there on Navarro. Keep in mind...it's over $20 a night though. However, you are right in the middle of downtown and parking and traffic is horrible at times...so we found this worth it. Location: It's 2 blocks from the river...2 blocks from the Texas Ranger Museum and Buckhorn Saloon (WORTH GOING)...about 2.5 blocks from the Alamo, etc. Walgreens is right across the street if you forgot something. It's just close, in walking distance, to everything! We have stayed in "nicer" hotels on the river, and the noise from that and the other streets travels up and it's hard to sleep at night. This place, even with it's location, is close to EVERYTHING, yet you don't hear a thing! So quiet! The free breakfast: Eh. Bring some breakfast bars and call it good. Better than waiting for like 30 min. for bagels. Keep in mind...breakfast ends at 9am! This is the first hotel that I have EVER stayed in that had breakfast end at 9! Seriously...with the wonderful "kitchens"...just bring your own bagels and such and eat in the room. It's very pleasant. What I love: That the building was built in 1919 and from the outside, you've stepped back in time. On the inside, they've put lots of attention to the building to keep it alive. I would have liked a more classic style to go with the outside of the building, but the cute modern look is awesome! Would I go back? Yep!
- Official Description (provided by the hotel):
- Centrally located in San Antonio, the Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX hotel features an environmentally friendly renovation with a contemporary loft design. Nestled in a vibrant, urban neighborhood, our downtown San Antonio hotel is within walking distance of the Alamo, the River Walk, Hemisfair Park and the Henry B. Gonzalez Convention Center. Six Flags Fiesta Texas, SeaWorld and San Antonio Zoo are a short drive away. Plan an extended stay at our San Antonio Riverwalk hotel when visiting the HEB Corporate Headquarters, AT&T, Deloitte and other San Antonio companies. Feel at home in a studio or one-bedroom suite with a living area, fully equipped kitchen and movable furniture. Connect to free WiFi and an iHome clock radio with iPod and MP3 docks, or watch a movie on the 42-inch HDTV. Hang out at the Oasis, enjoy a free Inspired Table™ breakfast, watch television, or surf the web on your laptop or a business center computer. Swim in our indoor saline pool or multitask at Spin2 Cycle, where you can run on a treadmill while you run a load of wash. ... more less
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- Also Known As:
- Home2 Suites By Hilton San Antonio-Downtown/Near The River Walk Hotel