The sign of great management is when they can make real on a hotel chain's aspiration, in this case for 100% client satisfaction.
The rooms are very large and excellently equipped. The location is fantastic near the in my opinion the best part of San Antonio's Riverwalk.
Best of all is this hotel's manager! On a very busy spring break weekend she proactively gave me (a new client) a personalized opportunity to express my grievances if any which as it happened I did have. Extremely timely communication!
As it turned out she extremely quickly and fuss free resolved the issue making my family and I extremely happy and more than 100% satisfied.
People make companies great and I hope Home2 realizes this.
- Official Description (provided by the hotel):
- Centrally located in San Antonio, the Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX hotel features an environmentally friendly renovation with a contemporary loft design. Nestled in a vibrant, urban neighborhood, our downtown San Antonio hotel is within walking distance of the Alamo, the River Walk, Hemisfair Park and the Henry B. Gonzalez Convention Center. Six Flags Fiesta Texas, SeaWorld and San Antonio Zoo are a short drive away. Plan an extended stay at our San Antonio Riverwalk hotel when visiting the HEB Corporate Headquarters, AT&T, Deloitte and other San Antonio companies. Feel at home in a studio or one-bedroom suite with a living area, fully equipped kitchen and movable furniture. Connect to free WiFi and an iHome clock radio with iPod and MP3 docks, or watch a movie on the 42-inch HDTV. Hang out at the Oasis, enjoy a free Inspired Table™ breakfast, watch television, or surf the web on your laptop or a business center computer. Swim in our indoor saline pool or multitask at Spin2 Cycle, where you can run on a treadmill while you run a load of wash. ... more less
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- Also Known As:
- Home2 Suites By Hilton San Antonio-Downtown/Near The River Walk Hotel