We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value to stay downtown”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
SpringHill Suites San Antonio Downtown/Alamo Plaza
Ranked #44 of 355 Hotels in San Antonio
Certificate of Excellence
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good value to stay downtown”
Reviewed October 28, 2013 via mobile

Good sized room for two adults and two kids. Good breakfast choices. Hotel (and room) clean and tidy. Easy walking distance of the Alamo and Riverwalk. Please note valet parking only at an extra $22 per night!

Stayed October 2013, traveled with family
Helpful?
Thank 29937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

354 reviews from our community

Traveler rating
    181
    131
    30
    5
    7
See reviews for
103
68
9
106
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mankato, Minnesota
1 review
Reviewed October 20, 2013

Had a great stay here. Staff was very attentive and friendly. Rooms were clean and spacious. There was a large variety of options to choose from for breakfast. Location is convenient; it's a few blocks to the Alamo and then a few more to the Riverwalk, but definitely manageable. Will stay again if I'm ever in San Antonio again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIchelleCHun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 18, 2013

If you travel with children, teens, or large groups, you know that there are a few key things that are necessary for survival. You need space, food, and easy access to your destination. I have great things to say about the hotel, but in all fairness, I must give the good and the bad. As one would imagine, valet parking is a bit pricey. You do have the option of metered parking if available, but good luck with that. (This is pretty standard for most-if not all of the hotels in the area.) We did have to wait quite a while for valet service, both at check in and at check out. There was a large group in the hotel, so I am hopeful that this may have just been an exception to the rule. The front desk staff was very pleasant. The lobby was clean and modern. They had fresh water with cucumber, if I remember correctly. Also, there was an area where you could purchase everything from toiletries to a bottle of wine. Anything I felt about having to wait disappeared when I went inside. One of the rooms was handicapped accessible. It was very spacious, clean, and pretty darned cute! The second room shared the same design, but was smaller. I do appreciate the half-wall separation between the sleeping area and the living area. The bathroom was small, so be prepared to take turns in the mirror! The pool area was nice as well. My favorite part of my hotel experience was BREAKFAST! OMG...their selection was awesome! They had pancakes,eggs, sausage (Polish), oatmeal (and toppings inc.granola),Greek yogurt, fruit donuts, etc. Our group included several young boys, so it was PERFECT! They were able fill up on more than a traditional continental breakfast. I was very impressed. The staff kept everything well-stocked. so there was no wait. The location was also good. We were just around the corner from the River Center Mall. Overall, I definitely recommend this hotel to any families looking to stretch their buck and still get the same bang.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Butterflyki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 9, 2013

We stayed here for 2 nights in October for a conference at the Convention Center. It was an ideal location to walk to the convention center and to get to other attractions. We took a bus to eat at MiTierra Restaurant and then a bus driver graciously dropped us off in front of our hotel, even though its not a stop.

The rooms were large and the bathroom did not have the sink in with the tub, which was great, since we had 4 women trying to get ready at the same time. My only complaint is that there was no full-length mirror in the room. The couch was very comfortable and large and one of the women slept on it and liked it. It was big enough for 2 kids (8 and under) to sleep on. The room had a microwave, refrigerator and a desk/sitting area.

The breakfast was okay. Typical continental breakfast fare. No waffle maker, but they had pancakes (frozen type). The water in the lobby was great! They had it mixed with lemon slice and mint and it was very refreshing.

It is valet-only at this hotel, so it took awhile to get our cars several times. They seemed to only have 1 valet working most of the time. I definitely hope they add to their valet staff.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eggjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 5, 2013

The staff is excellent, and the front desk employees were highly professional and extremely friendly. Amazing breakfast, clean rooms and no pretentiousness. You just can't go wrong with this hotel. It will be a very pleasant and comfortable stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliot, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 15, 2013

I stayed at this hotel for business and was here for 2 weeks. Overall I find this to be the worst Springhill Suites that I've stayed at. I stay at Marriot Hotels often and I'm a big fan of Springhill Suites chains but this one was by far the worst.
My rating is based on Marriot style hotels and not all hotels in general. This hotel is better than a Motel 8 for example but was one of the worst for a Marriot style hotel.
1. The Internet is non-existent. Download speeds are less than 50kps - for me its not acceptable and this is the main reason I would not stay at this hotel again.
2. Breakfast is cooked poorly. Eggs are drenched in water and the fruit looks old. Other portions of the breakfast were fine. The breakfast area is too small for the crowds as well. The hotel knows this - they have a note telling people when to come down. Why can't they just create a bigger area for breakfast? Twice I didn't eat because the line was so long. This was offseason as well.
3. There are some minor reasons as well - I wasn't happy with some staff members although the majority were good and I had some issues with housekeeping which caused me to put out the Do not Disturb sign but none of these issues on there own would cause me to write this poor review.

I've stayed in San Antonio multiple times and I feel there are better hotels than this. If you are staying for tourist reasons there are a number of hotels that are cheaper and just as close to all the attractions. If you are staying for business reasons every other hotel I've stayed at, in the area, was better than this.

I've had really good experiences with Springhill Suites in the past. I feel they are a good chain. This one is not even close to their standard though.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmrbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
349 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed September 15, 2013

Brand new very upscale interior. Nice size rooms. They treat Gold members well!. One pool used by both Springhill & Fairfeild attached tegether. Alamo is only 2 blocks away. River walk is about 4 blocks away. $21 valetparking. May be able to park acroos the street at lower prices? Rooms are clean. Marriott staff was very freindly and daytime staff knowlegeable and very helpful. Free breakfast and nice upscale breakfast area.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bjorn5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
epenasales, Director of Sales at SpringHill Suites San Antonio Downtown/Alamo Plaza, responded to this review, September 27, 2013
Dear Valued Guest:

Thank you for taking the time to review our hotel on TripAdvisor. We appreciate your positive comments and we look forward to having you stay with us again soon on your next trip to San Antonio!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Show Prices
Show Prices
Show Prices
East Side
Home2 Suites by Hilton San Antonio Downtown - Riverwalk
East Side
Hampton Inn San Antonio Downtown (River Walk)
East Side
TownePlace Suites San Antonio Downtown
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites San Antonio Downtown/Alamo Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites San Antonio Downtown/Alamo Plaza

Property: SpringHill Suites San Antonio Downtown/Alamo Plaza
Address: 411 Bowie St, San Antonio, TX 78205-2040
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 355 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Springhill Suites by Marriott San Antonio Downtown/Alamo Plaza hotel is right next to the historic Alamo and is within walking distance to the famous San Antonio Riverwalk. It is a 6-story building, offering 118 new designed suites that delivers space, style and inspiring spaces that will enrich every guests travel. The SpringHill Suites by Marriott offers complimentary new hot breakfast daily, complimentary Wi-Fi throughout the hotel, business center, 24/7 Market, on-site fitness center and outdoor heated pool. Valet parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your SpringHill Suites San Antonio Downtown/Alamo Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing