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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Ranked #58 of 354 Hotels in San Antonio
Certificate of Excellence
Chicopee
Level Contributor
361 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“Great location”
Reviewed April 2, 2014

This is a great downtown location next to the Alamo. The hotel was very nice, quite and clean with nice bedding and helpful staff. We also enjoyed the breakfast. We ordered pizza from the room directory (I guess an outside pizza place has an arrangement with hotel) not worth the money.

  • Stayed January 2014, traveled with family
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Helpful?
Thank ChicopeeJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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Orlando
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 23, 2014

We were only in San Antonio for 2 days but could have stayed there for at least one week. The hotel was very comfortable with excellent staff. Their breakfast was also very good. Both my husband & I have some issues with walking for long periods of time so we found this location perfect for us. We walked to the Alamo as well as to the Riverwalk. There are also buses that pass right next to the hotel. We don't like the fact that we had to pay for $21/day valet parking but knew about it ahead of time so no complaints. They bend over backwards to get your vehicle to you on time and are very professional.

Room Tip: I chose a room on a higher floor because I'd heard that traffic noise had affected them but my s...
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  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
1 Thank Barline1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suisun City
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 25, 2014 via mobile

We arrived at the Alamo and needed a place to stay. The Fairfield Inn is 1 block away. We checked in a got a great room, clean, quiet and spacious. We used the heated pool and spa. Nice towels were supplied. We didn't make it down for breakfast but we did get a late check out. Parking is $21 per day. We would stay here. It's about 3 blocks to the River Walk. Easy walking distance.

Stayed February 2014, traveled as a couple
Helpful?
Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed February 7, 2014

This is my second review of a Marriott property in this area of San Antonio. My first review was of the Springhill Suites which is located about a block away from this location.

Nice property in San Antonio. Rates are attractive for the area.

Relatively new property that is in good condition.

Room is modern and was clean and fresh.

Service was good for the level of this property.

Location is just fine. I was out at night and did not worry about my safety at all.

This hotel is a very short walk to the Alamo. Also, about a 3 block walk to the Riverwalk.

Hint: Fastest way to get to Riverwalk is throught the Riverwalk mall entrance next to the Mortons Steak House.

A good value. I would recommend this to anyone.

Room Tip: A high room helps with traffic noise, get one facing away from freeway.
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  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank jbarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island NY
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 5, 2014

We stayed at this hotel over superbowl weekend. The hotel was great and is in a great location within a 100 yards from the Alamo and the Riverwalk is about twice that distance. Breakfast each morning was good and each day they changed the choice of food. The Valet service is alittle pricey but all the hotels are charging about the same. Our Valet Raul was very professional and very helpful. He had our car available whenever we needed it and provided excellent directions and suggestions. The hotel itself was a great price for its location. The only problem we had with the hotel was the outside road and pool noise. Appears that the windows are single pain and do not block any outside noises also the room had a slight musty smell or body odor smell but as long as the air conditioning was on we didnt notice it as much. We were on the 3rd floor I would suggest asking for the higher levels to try and cut down on the outside noises. Other than these issues it was a great hotel along with the excellent staff. Will definitely stay at this hotel again next time we come back to San Antonio.

Room Tip: Try to get the upper floors to cut down on outside road noises. 3rd fllor alittle noisey
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  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank Chuck757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 4, 2014

I travel for business usually, and this is only the 2nd time I have checked out of a hotel early. The internet connection in the room was all bars and listed at 54mbps. You would think it was decent, but every web page loaded so slowly it was unusable. I said something at the front desk, they did off to let me go to the Spring Hill Suites next door and see if that was better. However, I was already part done with the work I needed to do and did not want to pack my computers up. Then at 5:30am a car alarm went off and ever 10 minutes it would sound again. I know the hotel does not control sound but if you stay for business does not seem to be the place to be. The Valet was best ever though, great app to retrieve your cay.

  • Stayed February 2014, traveled on business
    • Value
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Helpful?
2 Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
epenasales, Manager at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review, February 6, 2014
Dear Mr. Eric J,

Thank you for staying with us at the Fairfied Inn & Suites Alamo Plaza and for taking the time to complete this review on TripAdvisor. We apologize for the slow speed of the wireless connection during your stay. While the wireless internet was temporarily down, we did contact our internet provider and they immediately were able to restore service. We apologize for any inconveniences and we would like the opportunity for you stay with us again. You are a valued customer and we are aimed at providing you the best quality of service that you deserve and expect from Marriott. Thanks again for staying with us and please come back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 6, 2014

We met for a family reunion, stayed for a week, couldn't have gotten better service at the Ritz!! The rooms were clean, the hot breakfast was delicious and the staff was personable, efficient and friendly. Would go back to SA just to stay at this hotel.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
2 Thank p0larbear42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Property: Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Address: 422 Bonham, San Antonio, TX 78205-2063
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Number of rooms: 99
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