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“Great service & wonderful rooms”

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Drury Plaza Hotel San Antonio North Stone Oak
Ranked #3 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed August 8, 2014 via mobile

I recently stayed at this hotel and the staff was attentive! The breakfast was the best ever at any hotel! I would recommend this hotel a million times over! The area is a really nice touch of shopping and enjoyment! I really truly enjoyed my stay and visit in north San Antonio! Oh the pool is sal water also so that was an extra bonus!!

Stayed: August 2014, traveled on business
3  Thank Starznmeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 - 461 of 727 reviews

Reviewed August 4, 2014

Overall, we had a nice 3-night stay and enjoyed our time at this hotel. The staff was very courteous and helpful. The free breakfast was surprisingly good, and I was excited to find enough options for eating gluten free (eggs, Chex rice cereal, banana with PB, yogurt, fruit, etc.). The hotel is conveniently located right off of the 1604 loop, so it was easy getting to either side of town and downtown. The room was clean, modern and included a refrigerator and microwave. A light bulb in the bathroom burnt out the first night, but after room service came the next morning, it was replaced without us having to ask...that's good service! Our only complaint was the dozens of children running and yelling through the hotel (particularly at breakfast and in the lobby), but I can't fault the hotel for that. At least it was quiet at night, so we still got a good night's rest. We will definitely stay there again on our next trip to San Antonio.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shoff32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2014 via mobile

The hotel is amazing great stay, incredible staff so very helpful and willing to help. The breakfast in the morning was a some and amazing. My wife and I took the kids (4) for the weekend to visit fiesta Texas and a few other attractions. The hotel stay was phenomenal, a must stay if your going to San Antonio.

Stayed: August 2014, traveled with family
1  Thank Meezo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

We actually stayed next door to the Plaza at "Drury Hotel & Suites". Everyone of the staff is upbeat and pleasant with a ready smile. They include a breakfast and dinner with room and the food is pleantiful with lots of variety (and tastey). Bed (s) were comfortable and rooms roomy and clean with both a microwave and frig. Plenty of parking and if you do not like indoor pools, they will let you go next door to the sister Plaza, if there is room in their pool. For the money, it is a real deal. They even give you an extra hour to check out if needed. We will certainly check out Drury hotels the next time we are in need of of a place to stay where they are located.

Room Tip: The pool is indoors on the first floor
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  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
2  Thank coastaltravler03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

My wife is a very picky person when we travel and was skeptical of the hotel despite all the positive reviews. But we truly loved the hotel, even though it's 20mins from downtown and 30mins from Schlitterbahn it wasn't a very long drive and well worth the drive. I have traveled the world for work and this hotel is right up there with some of the prices hotels I have stayed in.

Pros: Friendly staff, king suite was very spacious, clean, pull-out bed, free breakfast, free wi-fi, free dinner snacks, free parking, comfortable bed.

Cons: Breakfast ends at 9:30 would like to see it end at least at 10:00 or 10:30, and the soap dispenser in shower was broken rm.1030. That's all.

Thanks Drury Plaza for a great stay, please keep up this great hotel!

Room Tip: Don't stay on the 5th floor it's where the pool/fitness center are located so lots of traffi...
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  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
2  Thank IME_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

Although it is a bit far from Downtown San Antonio, this hotel makes it up in terms of the following:

1) Value add amenities (guest laundry, fitness center, pool)
2) Complimentary food and beverages (coffee all day, complimentary breakfast and their late afternoon kick off treat) ,
3) Cleanliness of the facility and most of all,
4) Excellent customer service

Special mention and thanks to the Front desk staff: Cassandra, Nick, Katrina, Melissa and most especially to their assistant GM, Lora Lee for being so accommodating and helpful throughout my stay.

Will definitely recommend this hotel to my friends and family. Hope to come back here soon.

Room Tip: Due to limited public transportation options, best to get a rental from the airport from arrival. Ca...
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  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank P I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

Service; Probably the best customer service I've received at any hotel. From welcome/check in, to those tending to the eating areas, to the bartender--- ALL provided genuine, how can I help you service. Always approached w/ a smile and great attitude.

Rooms; Booked two rooms- King bed room was very large, plenty of space to spread your legs, comfy beds/pillows, and nice décor. The 1 bed king suite equally nice, but we needed to make use of the sofa bed for the kids to sleep on. In doing this, the living room being a bit odd-shaped, literally left a bout a foot between the TV stand and sofa bed. Would recommend the suite if not using the sofa bed or book 2 queen beds if no need for separate room.

Food; Good breakfast selection to mix it up each morning, but by the 3rd morning was tired of the offerings- scrambled eggs, sausage, potatoes. Evening food was pretty nice, good quality and they rotated offerings. Expected less from a "free" buffet but was quite surprised w/ the full salad bar, hot stations, cook station, free soda, coffee, and drinks offered.

Location- North side SA worked out good for easy access to Six Flags/SeaWorld- 10-15 mins. To down town SA/Riverwalk/Etc., its about 20+ mins.

Overall, very happy we booked here- loved the services, amenities and all the included extras. Would absolutely recommend for anyone considering Drury Plaza!

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank Pmax06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Plaza Hotel San Antonio North Stone Oak

Address: 823 North Loop 1604 East, San Antonio, TX 78232-1343
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 357 Hotels in San Antonio
Price Range: $114 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Plaza Hotel San Antonio North Stone Oak 3*
Number of rooms: 194
Official Description (provided by the hotel):
Drury Plaza Hotel San Antonio North Stone Oak in north central San Antonio is a relaxing getaway close to the San Antonio International Airport and The Shops at La Cantera. The rooftop pool and hot tub overlooks the city skyline. The energy-efficient hotel offers free hot breakfast every morning and free hot food and cold beverages every evening at the 5:30 Kickback(R). ... more   less 
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