I have stayed here quite a few times with my family. We especially like the "Dinner" reception and normally the breakfasts. I am not sure why, but this last time they seemed to be having issues. The pool and smoking area door locks were supposedly broken after 10 pm (the pool is normally closed but the smoking area is open round the clock) but thy worked in the morning. Also, this hotel known to be pretty high class, however, this time they made me sign a slip that they added to the back of the registration card that says that they have a quiet hour, no parties etc. - So Maybe they started having issues at night? This was the first time that breakfast was also very "less quality". We stayed the same days of the week (Sat - Sun) and there were less selections, the eggs were cold and the employees (especially this real young looking guy I have never seen before) were not very attentive except to clear tables. I mean they really put their skimp on. I am not sure if there was a management change or why they decided on messing with the things that keep us coming back.
I am going to give them one more shot. I have made a suite reservation for this coming weekend and we will see how that goes and I will post back. I hope it all was one time deals and they just had a bad weekend. Note to management: Please feel free to look at my profile, you can match my reservation and verify the times/dates of my stay if you want to look at the issues we had in order to make sure they are addressed.
- Official Description (provided by the hotel):
- Drury Plaza Hotel San Antonio North Stone Oak in north central San Antonio is a relaxing getaway close to the San Antonio International Airport and The Shops at La Cantera. The rooftop pool and hot tub overlooks the city skyline. The energy-efficient hotel offers free hot breakfast every morning and free hot food and cold beverages every evening at the 5:30 Kickback(R). ... more less
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