We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel Away From The Heart of the River Walk”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Ranked #15 of 355 Hotels in San Antonio
Certificate of Excellence
Houston, Texas
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Hotel Away From The Heart of the River Walk”
Reviewed June 11, 2014

The Embassy Suites is located on the tail end of the touristy part of the river walk and only a short walk to the madness. It makes for a perfect balance for us. We stayed here for a night after a long hot day at Sea World. The facility is very comfortable and we have no complaints about our room and service. The managers reception is always a nice touch. Breakfast in the morning was better than most free breakfasts. We did have an issue with the batteries on our key lock and the staff handled the issue promptly. Credit to the manager for taking care of the issue himself. The pool is small, but we enjoyed ourselves and the view was nice. This was our first stay at this hotel and will return in the future.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FTX44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,029 reviews from our community

Traveler rating
    1,230
    538
    155
    67
    39
See reviews for
805
476
24
442
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (405)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 10, 2014

This was a lovely property, with an extensive lobby area and a smart suite. My 1 bed suite had a decent size sitting room/kitchen with separate bedroom. I found the location to be very good, on historic E. Houston Street. It is located on a branch of the riverwalk, from which you can connect to the main riverwalk. Alternatively, you can simply walk at street level to the main riverwalk area, and then descend below street level. After seeing how busy & noisy the riverwalk area can get, I was quite glad the hotel was just off the main area. My only gripes were:
- valet only parking at high cost. Had I noticed (or been advised of) the street level parking lot across the street I would have used it.
- internet (even basic low speed service) was an extra cost item. This was the only property on my trip that charged for internet usage.

Stayed June 2014, traveled solo
Helpful?
2 Thank John_in_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobbs, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 9, 2014

This hotel was BEAUTIFUL, luxurious and one of the most comfortable I have ever experienced. My family very much enjoyed the breakfast and evening Managers Reception!!! Slight down sides: mandatory valet parking (there is a free parking lot across the street from the entrance of the hotel that they will not tell you about); in terms of walking distance, it's quite far from the main interests on the river-walk such as the mall and restaurants compared to other hotels; and the internet service was inadequate.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Carlos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, United States
2 reviews
Reviewed June 9, 2014

Embassy suites in San Antonio is a very nice hotel right in the heart of downtown San Antonio. The staff is very helpful and the complimentary breakfast is excellent. I was there for business and was delighted that my customer was 5 minutes away. Located right on the Riverwalk there are plenty of good restaurants to choose from. I would stay there again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jeffrey W E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, United States
1 review
Reviewed June 8, 2014

Having stayed at Embassy Suites Hotels previously, This visit confirmed why we returned for more of the excellent services provided by all concerned. Our first time staying on the River walk location was a rewarding experience.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lionel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sullivan, United States
1 review
Reviewed June 5, 2014

We stayed at this hotel for 2 nights we had 2 rooms and 9 guests. We were received well by the staff although the valet needs a little work. I would suggest not checking in between 4-6 PM. The valet is over run during those hours. When leaving make sure you call the valet for your carts not the front desk, there is a disconnect between the two. The evening reception was great, not a very large selection of free drinks but still nice. The complimentary breakfast was great, made to order omelets and all of the normal "hot continental breakfast" items were provided along with cereal and a wide selection of drink choices. One thing that is of no fault to the establishment was that there were many vagrants along the River-walk leading away from the hotel. Street level was not much better, ran into a small group of gang members and more vagrants. Overall though a great hotel and I will stay here again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2014

My husband and I recently traveled to San Antonio for my birthday. My daughter had planned most of the trip and she did an amazing job of picking our hotel! We always rely on Trip Advisor and it didn't let us down! This hotel is not only beautiful but the staff, especially Cody (Front Desk), makes it an amazing place to stay. We could not have asked for anything more. My daughter had been in touch with Cody several times before our arrival and we were greeted with a fabulous welcome tray of cheese upon our check in. Cody was wonderful to deal with and made us numerous reservations for dinner and tours, taxis, and anything else we requested! Any request we had the staff filled and the word "no" just wasn't in their vocabulary. Wow! What a birthday it was!! And everyone in the hotel called us by name the entire 4 days we were there. Who does this for their guests? Well, no where else I have ever stayed has remembered little details like this and that is just one of the reasons this lovely hotel remains # 1. We had such a wonderful time and will always remember it as our Favorite Hotel!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rodger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Hotel Valencia Riverwalk
#11 of 355 in San Antonio
3,003 reviews
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 355 in San Antonio
3,653 reviews
East Side
The Westin Riverwalk, San Antonio
Show Prices
Show Prices
Show Prices
Hotel Contessa
#10 of 355 in San Antonio
3,132 reviews
Downtown
Drury Inn & Suites San Antonio Riverwalk
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton San Antonio Riverwalk-Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Property: Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Address: 125 E. Houston St., San Antonio, TX 78205-2247
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct, Hotwire, Hotels.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Hotel.de, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing