The hotel location, size and arrangment of the suite, breakfast selection were all great. The things that kept the hotel from getting a 5 star rating from me were: 1. The trash can in our bedroom still had trash from the previous guests in it. 2. Each morning at breakfast the 1st plate I picked up had dried up egg yolks on them. 3. No complimentary wifi. 4. Parking is too high at $27 a night. The wifi was probably our hugest complaint especially after going to Macy's, Texas Land and Cattle and the Iron Cactus whose wifi is all complimentary and I wasn't spending $200 a night at their locations. Also upon check in, the desk clerk immediately let me know they showed I made my reservation through a "3rd party." I've never had this brought up at any other hotel I've stayed with and I usually do book through 3rd parties. When the wifi would not connect, I spoke to the desk again and they brought up the "3rd party" reservation again and said that's why we could not have wifi without paying an additional fee. Apparently if I had booked through HHonors it would have come with the room. If complimentary wifi is one of the items you look for, make sure and book through the hotel website. It's also a good idea to call the valet for your vehicle in advance. One day it took 30 minutes to get our car.
- Official Description (provided by the hotel):
- The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more less
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- Also Known As:
- Embassy Suites Riverwalk Hotel San Antonio