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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Ranked #17 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed June 27, 2013 via mobile

I've always loved the Embassy suites, from the Mgr Special nightly to the made to order breakfast each morning. That's what keeps our family coming back. Went on a girls trip this time. The rooms, spacious as always, bed comfortable and room overall clean. However, the hallway was dirty and needed to be vacuumed the entire stay and was never done. The same little Cheerios was by our door the entire stay. Also right by the elevators needed vacuuming. Just think that walking in and going down the hall to your room is your first impression and that needs to be immaculate.
On a negative note, our room never was cleansed. We didn't have the thing on the door or anything like that. Also had to call down for clean towels. We just slept on a dirty, messy bed. Another friend that stayed there as well had the same problem getting their room cleaned.
Overall, the stay was nice and location great. If they could just keep the room up kept, our family would for sure go back me time we're in town.

  • Stayed: June 2013
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Thank Nik3300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,738 - 1,744 of 2,196 reviews

Reviewed June 25, 2013

Great place to stay. Highly recommend. We enjoyed our visit and would return again. Staff was excellent and very attentive to guests needs. Hotel was clean and well kept. Beds very comfortable. Easy access to River walk and city attractions.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank 752pamw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013 via mobile

We stayed for a week. The hotel was very nice. Kids had a blast. The breakfast was very good. Can be very busy hard to find a table at times. We had riverwalk view. Not sure if we did again if I would pay the extra money for the view. The price for overnight parking is $27 plus tax. This would be the only reason why I would not stay at this hotel again.

  • Stayed: June 2013
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1  Thank chey1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

We went to San Antonio for 4 days and had an incredible experience. The hotel is located in the heart of the River walk, Market Square, and Tower of America and is easily accessible to public transportation. The bus stops are literally right outside the hotel. We visited SeaWorld and just hopped an express bus for $2.50! We walked practically everywhere else. The staff was very helpful and knowledgeable. The rooms were cozy and contemporary, not to mention the awesome complimentary breakfast every morning..including the cook-to-order menu. It's approximately 20 minutes from airport, $28.00 ride. Awesome hotel, would definitely stay there again!

Room Tip: Ask for a room with a balcony at check in, the Riverwalk isbeautiful at night.
See more room tips
  • Stayed: June 2013, traveled with family
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Thank Binibunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

We have always been pleased with Embassy Suites. Our stay at the Riverwalk location was no exception. The hotel is impeccably clean and the suites smell clean without a strong smell. I have a lot of allergies and am sensitive the smells, but I didn't have any problems here. The breakfast and evening receptions were great and the staff was very friendly.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Daphne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

We enjoyed our stay at this Embassy Suites. It is right along the river, but in a quiet section. It is not your typical atrium style Embassy Suites, which is much better because it is much quieter. You don't have all the atrium noise echoing up through the hotel. The staff was very nice and professional. The pool is a little small, but that is about the only complaint I have. We used the hotel's valet parking. It was $27 dollars a day, but the adjacent lots seemed to be charging almost that much and we did not want to have to worry about going back every 12 hours or so and paying for additional parking. I would stay here again.

  • Stayed: June 2013, traveled with family
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Thank Dallas_Traveler3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

We are a family of four and stayed for one night in a two bedroom suite - a King bed and two queens. For $300 incl taxes, we enjoyed 5 star amenities (with a wonderful hot breakfast with made-to-order omlettes) in a large, comfortable suite overlooking the riverwalk, valet parking included. The hotel is away from the noisy part of the riverwalk, yet within short walking distance from the hustle and bustle. The room was classy and spotless, the lobby and hotel itself is quite impressive, especially for the price. TIP: you can self-park across the hotel for $20 overnight. I booked a package that included valet parking but forgot about it and paid $20 to park across the street. When I mentioned this at check-in, the reception desk gave me credit for what I paid to self-park. That's good service.

  • Stayed: June 2013, traveled with family
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Thank imunshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#18 Family Hotel in San Antonio
Price Range: $171 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
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Also Known As:
Embassy Suites Riverwalk Hotel San Antonio

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