I've always loved the Embassy suites, from the Mgr Special nightly to the made to order breakfast each morning. That's what keeps our family coming back. Went on a girls trip this time. The rooms, spacious as always, bed comfortable and room overall clean. However, the hallway was dirty and needed to be vacuumed the entire stay and was never done. The same little Cheerios was by our door the entire stay. Also right by the elevators needed vacuuming. Just think that walking in and going down the hall to your room is your first impression and that needs to be immaculate.
On a negative note, our room never was cleansed. We didn't have the thing on the door or anything like that. Also had to call down for clean towels. We just slept on a dirty, messy bed. Another friend that stayed there as well had the same problem getting their room cleaned.
Overall, the stay was nice and location great. If they could just keep the room up kept, our family would for sure go back me time we're in town.
- Official Description (provided by the hotel):
- The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more less
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- Also Known As:
- Embassy Suites Riverwalk Hotel San Antonio