Our party of three adults stayed at this Embassy Suites for six nights during Christmas week. The hotel was very nice, including the lobby area and the room. I've read some of the other reviews about rooms with complaints about odd layouts, no tubs, shower problems, etc., but we didn't encounter any of these issues. We had a suite with two queen beds and everything was very spacious and nicely appointed.
All of the staff we encountered were very friendly and helpful. Check in was quick, valet and bell services were fine (valet could be a little slow at busy times, but you can call from your room to have the car brought up front), housekeeping did a good job and the breakfast and evening receptions were good, even when very busy. Also, both the front desk and valet employees were very helpful with directions to local attractions.
The hotel is on a quieter segment of the River Walk, but its only like a two minute walk to the busier area. Also, there's a bus stop right outside the hotel door where you can catch the downtown area trolley service.
Our only complaint would be about the $27 nightly charge for valet parking. It seems kind of steep. The signage at the valet stand says it $14 a day, $27 for overnight or $7 for restaurant parking. It seems they could give you a bit more of a break for overnight parking for their hotel. Yes, you can go find cheaper parking, but that wouldn't include in and out privileges or the valet service.
I would definitely stay at this location again.
- Official Description (provided by the hotel):
- The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more less
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- Also Known As:
- Embassy Suites Riverwalk Hotel San Antonio