I stayed at the Embassy Suites Riverwalk in September and I was very impressed with the Hotel and the staff, that when I was making plans to visit San Antonio again in December I knew where I wanted to stay! I was impressed once again!! The hotel was decorated beautifully for Christmas and it was a little busier then when I stayed in September but this didn't stop the Valet, the Bellman , the front desk staff or any of the staff for being attentive or friendly.When my family and I arrived at the hotel we were greeted by Jesus Manager of Valet. Vernon N brought our luggage upstairs he always goes out of his way to make sure we have everything we need and makes our family feel comfortable .We feel Vernon N is an asset to this Hotel and an employee like him make us want to continue staying at the Embassy Suites.We always opt for a bellman to help us bring our luggage to our room since we travel with our 2 year son it makes it easier for us. We are very impressed with the service we get at this hotel!! We arrived on a Friday evening the front desk was busy but, we didn't have to wait long to be checked in.We were greeted by Tiarra she was very friendly . We stayed 3 days at the hotel and on all three days the staff was friendly . Kelsey was at the front desk on Sunday night when I had questions she was very helpful, friendly and has a great personality ! We love staying at the Embassy Suites on the Riverwalk the rooms are always clean , the hotel is beautiful, the staff is friendly , we love the Manager's reception in the evenings, the complimentary breakfast in the morning is a great start to our day.Rudy is very nice and the guys that made our omlets were very friendly and make great omlets! We love staying on the riverwalk and we love the riverwalk veiw from our room. We always bring our 2 year old son with us when we travel and the Embassy Suites Riverwalk always makes us feel like he is welcomed . We ordered room service and the food was delicious and reasonably priced and the ladies that brought our food up to us was on both nights were very nice. We will continue staying at the Embassy Suites on the Riverwalk when ever we have to travel to San Antonio . I don't have anyhing negative to say about this hotel. There isn't too many hotels you can stay at that offer free drinks whether bar brands or not every evening and complimentary breakfast every morning where you can order an omlet to your liking and that the hotel is clean and beautiful with a friendly staff that is always at the front desk .We also enjoy the chips, salsa , fruit and etc served in the evenings with the complimentary drinks and my son enjoys the gummy bears , too!! Thank you Embassy Suites Riverwalk for a great stay !! P.S there is also, computers and a printer that we were able to use to print out last minute directions.
- Official Description (provided by the hotel):
- The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Hotwire, Expedia, Priceline, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Riverwalk Hotel San Antonio