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“Way beyond the norm for a downtown hotel”

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TownePlace Suites San Antonio Downtown
Ranked #113 of 355 Hotels in San Antonio
Ottawa, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Way beyond the norm for a downtown hotel”
Reviewed February 20, 2012

This is an extremely comfortable and friendly hotel - great staff, good location, spacious rooms (get the "corner" room). Breakfast is good, convenient to have a quick bite before heading out. Great value. While not as "flashy" as the bigger hotels, this hotel is so much better. Would stay here again in a flash.

Room Tip: Corner room
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Richard905905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 19, 2012

Great hotel. Location is in the heart of downtown and easy to walk anywhere. Also, easy access to get out and go to other parts of San Antonio.

The rooms are new and excellent. Beds are comfortable and the room is big. The staff is extremely friendly and the valet workers do a great job in getting your car. The price for the this room is better than most hotels in San Antonio, you can't get a better price room for location and quality.

The only complaint, would be that their breakfast could be better. Sometimes they ran out of items, but other than that it's allright. So work on the breakfast part.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ornaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 8, 2012

Booking and expecting a run of the mill TPS, I was amazed to see the equivalent of a top notch marriott full service hotel here, but without the room service. The place was immaculate, upscale, new and clean. They must have taken over another 4 star hotel. Just what I would expect from a full service marriott in terms of amenities, modernness and clean. Highly recommend this hotel if you want to save some cash without sacrificing a great and confortable place to stay.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricoswave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 8, 2012

This TownePlace Suites is a great place to stay! The price is great for the great service that you get. All the staff is friendly and the check-in was fast and easy; rooms are great and clean. Everything is pretty much walking distance and you are very close to the Riverwalk and all its great places to eat. Beds were very comfortable and they accomodate to your likes. Valet parking is great too! They don't charge you for everytime you go in and out, and it doesn't matter what time of the day or night, they are always at your service. The staff is very helpful when asked questions about the area as well as for directions. Breakfast was great too! Departure was easy and check out was a breeze! One great thing I really liked about this hotel is that I left my room at 12 PM to have lunch, forgot something, came back 15 min later they were already cleaning and making my bed! Other hotels, 99% of the time, they don't do it at all, or they take hours before they get to you. Great job to all the staff!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WldTvlr26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level Contributor
135 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed February 1, 2012

The room we have had, was one of the smallest of this trip, but nevertheless large enough.
Our request to have a room on one of the top floors was answered by having one on the top floor. Therefore, we had a beautiful view on the skyline of SA.
The hotel is just one block away from the Alamo Mission and also one block from the Riverwalk.
A request for a second office chair was fulfilled within minutes. Their included breakfast is one of the best, fruit, eggs, bacon, yoghurt, pancakes etc.........
One negative remark: Their ATM does not always give the requested amount.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Over-en-Naar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Level Contributor
130 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 30, 2012

Everything on this business stay went well, no trouble with check-in, room was great and clean, valet parking was easy. Very easy access to this hotel from the airport. I have never been to San Antonio before and had no trouble finding the hotel.

The hotel is an easy but not short walk to the the convention center. I recommend walking through the Rivercenter mall.

There are a lot of restaurant choices. If you are health conscience there are very very food stores in the downtown area, so I relied on Starbucks and Walgreens. The hotel breakfast is great if you are on an anti-paleo high carb/sugar diet, plenty of donuts, waffles, muffins, bread etc. If you are looking for an upgrade, have breakfast at the Marriott.

I needed to leave early in the morning for my flight. I call the previous evening to have my car ready for 4:00 AM. To my delight, my car was ready and I was out the door with no hassle at all. I wish all hotels had such good coordination with staff.

The parking fee was high, other than that I was happy with the rate.

  • Stayed January 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank seeyouinthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kearney, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2012

This TownePlace Suites is just a quick walk to the Riverwalk area, close to The Alamo also...and a short walk to a movie theatre and IMAX if you prefer. The front desk staff was very friendly. The valet parking was very convenient and the $27 per day price included as many 'in's and out's' each day I needed. Those guys were getting there running in each day for sure. The rooms are very nice and the showers (if you get the room with walk-in shower, not the tub) are awesome!

Room Tip: Ask for a room with walk-in shower.
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatoDonald8589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites San Antonio Downtown

Property: TownePlace Suites San Antonio Downtown
Address: 409 E Houston St, San Antonio, TX 78205-2615
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
$29.00 Valet Parking Charge ... more   less 
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio

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