I was sitting in the lobby, waiting for the 3PM check in. Sandra (front desk) asked me if I was waiting for somebody. I told her no, I was waiting for 3PM so I could check in. She told me there were available rooms now. With a great smile, she checked me in at around 2:30 PM! I was impressed because early check in ( even just half an hour early) is an issue at many hotels. The room was somewhat small, but clean and quiet. I did not eat at the restaurant so I can't comment on that. There are nearby restaurants I went to. Sandra checked me out-again with a great smile.
The service at this hotel was great. I gave the hotel only 4 stars instead of 5 stars for 2 reasons:
1. There is a noticeable amount of trash in the back parking lot on the grass, in front of the barbed wire fence at the back.
2. I recently stayed at a Holiday Inn in Dallas where there was a great complimentary breakfast. There is no complimentary breakfast in this hotel. That needs to change.
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- Also Known As:
- Holiday Inn San Antonio North-Hill Country Hotel San Antonio