Can't say enough good things about the staff, especially the Asst. Man. Richard. I made these reservations to attend my son's Air Force graduation from boot camp. I made them well in advance and received a great deal of 30% percent off if staying 3 nights or more. That made my rate approx $70.00 a night before taxes. All of the rooms are suites and the hotel is only 2 years old. Free breakfast included. The night before we were scheduled to fly out, Richard called with a reservation problem. The system failed to catch that the type of room we reserved wasn't available so he cut our rate in half. Not only that, he cut the rates for the other family members who also reserved rooms at SpringHill even though there was no issue with their reservation. That's A+++ customer service and he should be commended.
Now to the room itself... Very trendy and well furnished. The mattress was very comfortable speaking for a person with back problems. Nice and spacious. The only drawback would be that the the doors to the shower area and the restroom area, (seperate), are frosted glass doors. They look great but if someone gets up early or in the night, and cuts on the light, the whole room lights up. Other than that , no complaints. Breakfast was good and they even had it out early due to the graduation ceremony.
It's an easy trip of 5 or so minutes to the Valley Hi gate exit for the graduation ceremony.
I highly recommend this hotel and will be looking for Spring Hill suites in the future.
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- Also Known As:
- Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio