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“oh my god can we say CUSTOMER SERVICE TRAINING NEEDED”

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Comfort Suites Medical Center near Six Flags
Ranked #167 of 355 Hotels in San Antonio
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“oh my god can we say CUSTOMER SERVICE TRAINING NEEDED”
Reviewed January 14, 2011

desk clerk was super rude...eating at desk upon our arrival...talking to us as she was eating I believe check in process took about 10 mins because feeding face was more important, called about room bathtub full of hair I was informed could not be moved, not near willing to take care of us and insure satisfaction, asked for cleaning supplies so i could take care of myself informed will bring to room, minutes passed, hours past. Called down to FD to no prevail...all i can say is WOW

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank moniquemayberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    68
    49
    21
    16
    12
See reviews for
77
25
6
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, FL
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 16, 2010

I have nothing bad to say about this hotel. It's very new, in a very good location, our room was wonderful! The staff were friendly and helpful! Would recommend and would stay again. My mother and father in law stayed in a different room and said they heard their roomates at 6am, doing the deed. So the walls must be really thin, we didn't have that problem.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nsgrimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Medical Center near Six Flags

Property: Comfort Suites Medical Center near Six Flags
Address: 5130 Vantage Way, San Antonio, TX 78249 (Formerly Comfort Suites Near UT Health Science Center)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #167 of 355 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Medical Center near Six Flags 2.5*
Number of rooms: 82
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